Retail Fitting Room and Floor Support Associate

Welcome to the world of retail at Macy's! We are currently seeking a dynamic and customer-focused individual to join our team as a Retail Fitting Room and Floor Support Associate. In this role, you will play a crucial part in providing an exceptional shopping experience for our customers by ensuring the fitting rooms are clean and organized, and providing support on the sales floor. If you have a passion for fashion, enjoy working in a fast-paced environment, and have a strong attention to detail, we would love to meet you! Read on to see if you have what it takes to be a part of our Macy's family.

1. Maintain cleanliness and organization of fitting rooms: The Retail Fitting Room and Floor Support Associate will be responsible for ensuring that the fitting rooms are always clean, well-stocked, and organized for our customers. This includes regularly tidying up the area, restocking items such as hangers and sizing tags, and removing any unwanted items.
2. Provide exceptional customer service: As a representative of Macy's, the Retail Fitting Room and Floor Support Associate will be expected to provide excellent customer service to all shoppers. This includes greeting customers, assisting with finding items, and answering any questions or concerns they may have.
3. Monitor fitting room usage: The Associate will be responsible for monitoring the fitting room area to ensure that it is being used properly and efficiently. This includes limiting the number of items allowed in each room, managing wait times, and enforcing any store policies.
4. Assist with merchandise replenishment: In addition to working in the fitting room area, the Associate will also be expected to provide support on the sales floor. This may include restocking merchandise, organizing displays, and maintaining a neat and tidy sales floor.
5. Keep track of inventory: It will be the responsibility of the Retail Fitting Room and Floor Support Associate to keep track of inventory in the fitting rooms and report any discrepancies to management. This will help ensure that all items are accounted for and available for purchase.
6. Maintain knowledge of products and promotions: The Associate will need to stay updated on current products, sales, and promotions in order to assist customers and answer any questions they may have.
7. Handle customer concerns: In the event that a customer has a complaint or concern, the Retail Fitting Room and Floor Support Associate will need to handle the situation professionally and in accordance with company policies.
8. Maintain a safe and clean work environment: The Associate will be responsible for maintaining a safe and clean work environment for both customers and fellow employees. This includes following all safety protocols and immediately reporting any hazards or incidents

According to JobzMall, the average salary range for a Retail Fitting Room and Floor Support Associate in Phoenix, AZ, USA is $25,000 - $30,000 per year. This may vary depending on factors such as experience, location, and specific job responsibilities.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.