
Retail Fitting Room and Floor Support Associate
Welcome to the world of retail at Macy's! We are currently seeking a dedicated and customer-focused individual to join our team as a Retail Fitting Room and Floor Support Associate. In this role, you will be responsible for providing exceptional service to our customers in the fitting room and on the sales floor. If you have a passion for fashion, a friendly demeanor, and a strong attention to detail, we want to hear from you! Join us and be a part of the Macy's experience.
- Greet and welcome customers to the fitting room and sales floor in a friendly and professional manner.
- Assist customers with trying on and selecting merchandise in the fitting room.
- Maintain a clean and organized fitting room area, including restocking merchandise and removing unwanted items.
- Provide exceptional customer service by actively listening to and addressing customer needs and concerns.
- Assist customers on the sales floor by locating merchandise, answering questions, and providing product recommendations.
- Ensure all merchandise is properly tagged and displayed on the sales floor.
- Handle customer transactions accurately and efficiently using the store's point-of-sale system.
- Collaborate with team members to achieve sales goals and maintain a positive work environment.
- Stay up-to-date on current fashion trends and product knowledge to effectively assist customers.
- Adhere to all company policies and procedures, including safety and loss prevention measures.
- Communicate any customer feedback or concerns to management.
- Attend training and development sessions to continuously improve customer service and selling skills.
Excellent Customer Service Skills: As A Retail Fitting Room And Floor Support Associate, It Is Essential To Have Strong Customer Service Skills To Assist Customers With Their Needs And Provide A Positive Shopping Experience.
Knowledge Of Clothing And Fashion: This Position Requires A Good Understanding Of Clothing And Fashion Trends To Assist Customers In Selecting The Right Items And Make Suggestions For Complementary Pieces.
Attention To Detail: A Retail Fitting Room And Floor Support Associate Must Have A Keen Eye For Detail To Ensure That The Fitting Rooms Are Clean And Well-Stocked, And The Sales Floor Is Organized And Visually Appealing.
Strong Communication Skills: This Role Involves Interacting With Customers, Coworkers, And Managers, So Effective Communication Skills Are Crucial For Providing Excellent Customer Service And Maintaining A Positive Work Environment.
Ability To Multitask And Work In A Fast-Paced Environment: Working In A Retail Setting Can Be Fast-Paced And Requires The Ability To Handle Multiple Tasks Simultaneously. A Retail Fitting Room And Floor Support Associate Must Be Able To Prioritize Tasks And Work Efficiently To Meet Customer Needs.
Inventory Management
Time Management
Product knowledge
Attention to detail
customer service
Cash Handling
Sales Support
Visual merchandising
Teamwork
Organization
Size And Fit Expertise
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Retail Fitting Room and Floor Support Associate in Tampa, FL, USA is $9-$14 per hour. This can vary depending on the specific company, job responsibilities, and level of experience. Some companies may also offer commission or bonuses in addition to base pay.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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