Macy's

Retail Fitting Room and Floor Support Associate

Macy's

Nashville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of retail fashion at Macy's! Our store is seeking a passionate and customer-oriented individual to join our team as a Retail Fitting Room and Floor Support Associate. As an essential member of our team, you will play a crucial role in creating a seamless shopping experience for our customers. If you have a love for fashion and a knack for providing exceptional customer service, then we want you to join us!

  1. Greeting and welcoming customers as they enter the fitting room area or approach the sales floor.
  2. Assisting customers with trying on and selecting clothing items in the fitting room.
  3. Maintaining a clean and organized fitting room area, including restocking merchandise and removing discarded items.
  4. Providing helpful and knowledgeable fashion advice to customers.
  5. Understanding and promoting current promotions and sales to customers.
  6. Assisting customers on the sales floor as needed, including locating items, answering questions, and completing transactions.
  7. Monitoring fitting room activity and ensuring customer privacy and security.
  8. Communicating customer feedback and concerns to management.
  9. Collaborating with team members to ensure a positive and efficient shopping experience for customers.
  10. Adhering to all company policies and procedures, including those related to safety and loss prevention.
  11. Continuously learning about new fashion trends and products to better assist customers.
  12. Maintaining a professional and friendly attitude at all times.
  13. Participating in store events and promotions to drive sales and customer engagement.
  14. Assisting with restocking and replenishing merchandise on the sales floor.
  15. Providing exceptional customer service and going above and beyond to exceed customer expectations.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Fitting Room And Floor Support Associate Should Have A Friendly And Approachable Demeanor To Assist Customers With Their Needs And Provide A Positive Shopping Experience.

  • Knowledge Of Merchandise And Inventory Management: This Role Requires A Strong Understanding Of The Products And Brands Sold At Macy's, As Well As The Ability To Track And Manage Inventory Levels In The Fitting Room And On The Sales Floor.

  • Strong Organizational Skills: As A Retail Fitting Room And Floor Support Associate, One Must Be Able To Multitask And Stay Organized While Helping Customers, Restocking Merchandise, And Maintaining The Overall Appearance Of The Fitting Rooms And Sales Floor.

  • Ability To Work In A Fast-Paced Environment: Macy's Is A Popular Retail Destination And Can Get Busy, Especially During Peak Shopping Seasons. The Ideal Candidate Should Be Able To Handle A Fast-Paced Work Environment And Remain Calm Under Pressure.

  • Attention To Detail: A Retail Fitting Room And Floor Support Associate Must Have A Keen Eye For Detail To Ensure The Fitting Rooms Are Clean, Organized, And Fully Stocked With Merchandise. They Should Also Be Able To Spot And Address Any Issues With The Merchandise On The Sales Floor.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Multi-tasking

  • Sales Techniques

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Fitting Room and Floor Support Associate in Nashville, TN, USA is $10-$14 per hour. This may vary depending on the specific company, location, and experience of the individual.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeJune 21st, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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