Macy's

Retail Fitting Room and Floor Support Associate

Macy's

Oklahoma City, OK, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of retail at Macy's! We are currently seeking a motivated and customer-focused individual to join our team as a Retail Fitting Room and Floor Support Associate. In this role, you will have the opportunity to assist our customers in finding the perfect fit and style, while also providing support on the sales floor. The ideal candidate will have a passion for fashion, excellent communication skills, and a strong attention to detail. If you thrive in a fast-paced and dynamic environment, then we want you to be a part of our Macy's family.

  1. Greet and welcome customers to the fitting room area, providing a positive and friendly atmosphere.
  2. Assist customers with trying on and selecting clothing items, ensuring a comfortable and efficient fitting room experience.
  3. Provide personalized styling recommendations to customers based on their preferences and needs.
  4. Maintain a clean and organized fitting room area, ensuring all items are properly returned and tagged.
  5. Monitor fitting room occupancy and assist in managing wait times during busy periods.
  6. Act as a liaison between customers and sales associates, communicating any issues or concerns.
  7. Provide additional support on the sales floor, including restocking merchandise and maintaining visual presentation standards.
  8. Stay up-to-date on current fashion trends and product knowledge, and share this information with customers.
  9. Proactively communicate with management regarding any stock or inventory issues.
  10. Handle customer inquiries and complaints in a professional and timely manner, escalating to management when necessary.
  11. Collaborate with team members to achieve sales goals and enhance the overall customer experience.
  12. Adhere to all company policies and procedures, including those related to safety and loss prevention.
  13. Participate in ongoing training and development opportunities to improve skills and knowledge.
  14. Maintain a positive and professional attitude at all times, representing the Macy's brand with integrity.
Where is this job?
This job is located at Oklahoma City, OK, USA
Job Qualifications
  • Strong Customer Service Skills: As A Retail Fitting Room And Floor Support Associate At Macy's, You Will Be Interacting With Customers On A Daily Basis. Therefore, Having Excellent Customer Service Skills And The Ability To Provide A Positive And Welcoming Experience For Customers Is Essential.

  • Knowledge Of Retail Operations: This Role Requires A Good Understanding Of How A Retail Store Operates, Including Knowledge Of Inventory Management, Product Placement, And Store Layout. This Will Help You Assist Customers And Maintain A Neat And Organized Fitting Room And Sales Floor.

  • Attention To Detail: As A Retail Fitting Room And Floor Support Associate, You Will Be Responsible For Maintaining The Appearance And Cleanliness Of The Fitting Rooms And Sales Floor. This Requires Attention To Detail And The Ability To Spot And Address Any Issues Or Discrepancies.

  • Ability To Multitask: This Role May Require You To Juggle Multiple Tasks At Once, Such As Assisting Customers, Restocking Merchandise, And Maintaining The Fitting Rooms. Therefore, The Ability To Multitask And Prioritize Tasks Is Crucial For Success In This Role.

  • Team Player: At Macy's, Teamwork Is Essential To Providing Excellent Customer Service And Maintaining A Positive Work Environment. As A Retail Fitting Room And Floor Support Associate, You Will Need To Work Collaboratively With Your Colleagues And Be Willing To Lend A Helping Hand Whenever Needed.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Visual merchandising

  • Teamwork

  • Sales Experience

  • Product Organization

  • Merchandising Skills

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Fitting Room and Floor Support Associate in Oklahoma City, OK, USA is $8.50-$10.50 per hour. This may vary depending on the specific company, location, and level of experience of the individual. Some retail companies may also offer additional benefits and bonuses, such as commission or employee discounts.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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