
Retail Fitting Room and Floor Support Associate
Are you a fashion enthusiast with a passion for providing exceptional customer service? Do you thrive in a fast-paced retail environment? Macy's is seeking a dynamic and personable Retail Fitting Room and Floor Support Associate to join our team! As a key member of our sales floor, you will assist customers in the fitting room and provide support to our floor associates. This is an excellent opportunity for individuals who are friendly, detail-oriented, and have a strong understanding of current fashion trends. If you have a positive attitude and a desire to help customers look and feel their best, we want to hear from you!
- Provide exceptional customer service by greeting and assisting customers in the fitting room.
- Ensure a positive shopping experience for customers by providing knowledgeable and helpful assistance with merchandise selection and fitting.
- Maintain a clean and organized fitting room area, including restocking and arranging merchandise.
- Communicate effectively with customers to understand their needs and provide appropriate solutions.
- Collaborate with floor associates to assist with customer inquiries and sales transactions.
- Stay up-to-date on current fashion trends and use knowledge to make personalized recommendations to customers.
- Handle customer issues and complaints in a professional and timely manner.
- Demonstrate a strong understanding of store policies and procedures, including returns and exchanges.
- Work efficiently in a fast-paced retail environment and prioritize tasks to meet customer needs.
- Act as a brand ambassador by representing the Macy's brand in a positive and professional manner.
- Attend training sessions to stay informed about new products and procedures.
- Assist with stock and inventory management, including restocking merchandise on the sales floor.
- Proactively seek out opportunities to improve the customer experience.
- Maintain a positive attitude and contribute to a friendly and welcoming work environment.
- Adhere to company safety and security policies at all times.
Customer Service Skills: A Retail Fitting Room And Floor Support Associate Should Possess Strong Customer Service Skills To Interact With Customers, Answer Their Questions, And Provide Assistance As Needed.
Knowledge Of Retail Operations: Candidates Should Have A Good Understanding Of Retail Operations, Including Inventory Management, Visual Merchandising, And Sales Techniques.
Organizational Skills: This Role Requires Excellent Organizational Skills To Keep The Fitting Room Area And Floor Displays Neat And Orderly, As Well As To Ensure Proper Stock Levels In The Fitting Rooms.
Attention To Detail: A Keen Eye For Detail Is Essential In This Role To Ensure The Fitting Rooms Are Clean And Well-Maintained, And To Identify Any Issues With Merchandise Or Displays.
Team Player: This Position Requires Working Closely With Other Team Members, So Being A Team Player Is Crucial. Candidates Should Be Able To Collaborate With Others To Achieve Common Goals And Provide Support To Their Colleagues When Needed.
Inventory Management
Communication
Time Management
Product knowledge
Attention to detail
customer service
Merchandising
Cash Handling
Teamwork
Organization
Problem-Solving
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Fitting Room and Floor Support Associate in Los Angeles, CA, USA is between $11.50 and $15.50 per hour. This may vary depending on the specific job duties, experience level, and location within the city. Some employers may also offer additional benefits or incentives, such as commission or bonuses, which could impact the overall salary range.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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