Retail Customer Experience Associate

Are you looking for a dynamic and rewarding career in the retail industry? Look no further than Macy's! We are currently seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Experience Associate. In this role, you will have the opportunity to provide exceptional service to our valued customers and contribute to the overall success of our store. If you have a passion for delivering top-notch customer experiences and meet our qualifications, we would love to hear from you!

1. Provide exceptional customer service to all customers in a professional and friendly manner.
2. Build and maintain strong relationships with customers to enhance their shopping experience.
3. Demonstrate extensive product knowledge to assist customers in making informed purchasing decisions.
4. Actively engage with customers to understand their needs and provide personalized recommendations.
5. Process transactions accurately and efficiently while adhering to company policies and procedures.
6. Maintain a clean and organized selling floor to create a welcoming and enjoyable shopping environment.
7. Collaborate with team members to ensure all customer needs are met and sales goals are achieved.
8. Continuously seek opportunities to improve the customer experience and make recommendations to management.
9. Stay updated on current and upcoming product offerings, promotions, and events.
10. Handle customer inquiries and complaints in a timely and professional manner.
11. Consistently meet and exceed sales targets and contribute to the overall success of the store.
12. Uphold the Macy's brand and image by presenting a polished and professional appearance at all times.
13. Adhere to all company policies and procedures, including loss prevention and safety measures.
14. Attend trainings and meetings to stay informed on new products, policies, and procedures.
15. Maintain a positive and enthusiastic attitude towards customers, colleagues, and the Macy's brand.

According to JobzMall, the average salary range for a Retail Customer Experience Associate in Milpitas, CA 95035, USA is $30,000 to $50,000 per year. However, this can vary based on factors such as the specific company, experience level, and additional skills or qualifications of the individual. It is important to research the specific job title and company you are interested in for a more accurate salary range.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.