Retail Customer Experience Associate

Welcome to Macy's, where we believe in providing our customers with exceptional shopping experiences. As a Retail Customer Experience Associate, you will be at the forefront of our mission to deliver outstanding customer service and create a positive and welcoming atmosphere for all who enter our store. We are looking for a passionate and driven individual who can bring their unique skills and talents to the table. If you have a love for fashion, a knack for building relationships, and a desire to exceed customer expectations, we want you to join our team.

1. Greet and welcome customers as they enter the store, creating a warm and inviting atmosphere.
2. Provide exceptional customer service by assisting customers with inquiries, finding products, and resolving any issues that may arise.
3. Build and maintain strong customer relationships by offering personalized assistance and recommendations.
4. Stay up-to-date on current fashion trends and product knowledge to effectively assist customers with their shopping needs.
5. Process customer transactions accurately and efficiently, including cash handling and using the store's POS system.
6. Collaborate with team members to ensure a seamless shopping experience for customers.
7. Maintain a clean and organized sales floor, including restocking merchandise and keeping displays visually appealing.
8. Proactively seek out opportunities to improve customer satisfaction and store performance.
9. Attend and actively participate in training sessions and meetings to stay updated on store policies and procedures.
10. Contribute to a positive and inclusive work environment by treating all team members and customers with respect and professionalism.

According to JobzMall, the average salary range for a Retail Customer Experience Associate in Los Angeles, CA, USA is between $32,000 to $44,000 per year. However, this can vary depending on the specific company, location, and experience level of the individual. Some companies may also offer additional benefits and bonuses. It is important to research and compare offers from different companies to get a better understanding of the salary range for this position.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.