Retail Customer Experience Associate

Welcome to Macy's, where we are dedicated to creating an exceptional shopping experience for our customers. As a Retail Customer Experience Associate, you will be an integral part of our team, responsible for delivering top-notch service and building lasting relationships with our valued customers. We are seeking individuals who are passionate about providing outstanding customer service, possess strong communication skills, and have a drive for success. If you are looking for a rewarding retail career with opportunities for growth and development, we would love to have you join our Macy's family.

1. Greet and welcome customers into the store with a friendly and positive attitude.
2. Provide exceptional customer service by addressing customer needs and concerns.
3. Assist customers with product inquiries, locating items, and making purchasing decisions.
4. Build and maintain lasting relationships with customers to promote customer loyalty.
5. Utilize strong communication skills to effectively interact with customers and team members.
6. Process customer transactions accurately and efficiently.
7. Stay knowledgeable about current promotions, sales, and company policies.
8. Maintain a clean and organized work environment to enhance the shopping experience for customers.
9. Collaborate with team members to ensure a seamless and enjoyable shopping experience for customers.
10. Proactively seek opportunities to improve the customer experience and provide feedback to management.
11. Continuously strive to meet and exceed sales goals and metrics.
12. Attend training sessions and stay updated on product knowledge to enhance customer service skills.
13. Adhere to all company policies and procedures to maintain a safe and ethical work environment.
14. Demonstrate a positive and professional attitude at all times.
15. Embrace and promote the Macy's values, including diversity and inclusion.

According to JobzMall, the average salary range for a Retail Customer Experience Associate in Las Vegas, NV, USA is $27,000 to $40,000 per year. This may vary based on factors such as the specific job duties, experience level, and the company's size and location.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.