Macy's

Retail Cosmetics Sales Beauty Advisor

Macy's

Raleigh, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where we believe that beauty should be celebrated and celebrated every day. We are currently seeking a dynamic and passionate Retail Cosmetics Sales Beauty Advisor to join our team and help our customers feel their most beautiful selves. As a Beauty Advisor, you will have the opportunity to share your expertise and knowledge of our top beauty brands with our valued customers. We are looking for someone who is dedicated, customer-focused, and has a genuine love for all things beauty. If you have a passion for helping others look and feel their best, we would love to hear from you.

  1. Greet and welcome customers to Macy's, creating a positive and inviting atmosphere for all shoppers.
  2. Demonstrate a deep understanding and knowledge of various beauty products and brands carried by Macy's.
  3. Provide exceptional customer service by actively listening to customer needs and recommending appropriate products.
  4. Build and maintain relationships with customers, ensuring a personalized and memorable shopping experience.
  5. Stay up to date on current beauty trends and new product launches to effectively educate customers and drive sales.
  6. Meet and exceed sales goals by effectively promoting and selling beauty products.
  7. Collaborate with team members to ensure the beauty department is well-maintained and stocked with the latest products.
  8. Utilize strong communication and interpersonal skills to effectively communicate with customers, team members, and management.
  9. Continuously strive to improve and expand beauty knowledge through training and self-education.
  10. Uphold Macy's values and standards while representing the brand to customers and colleagues.
  11. Handle customer inquiries, complaints, and returns in a professional and efficient manner.
  12. Adhere to all company policies and procedures, including those related to safety and security.
  13. Maintain a clean and organized work environment, including beauty counters and display areas.
  14. Flexibility to work evenings, weekends, and holidays as needed.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Strong Knowledge Of Cosmetics And Beauty Products: A Successful Retail Cosmetics Sales Beauty Advisor At Macy's Should Have A Thorough Understanding Of Various Cosmetics Brands, Products, And Trends In The Beauty Industry.

  • Excellent Communication Skills: This Role Requires Excellent Communication Skills To Effectively Interact With Customers, Understand Their Needs, And Provide Recommendations For Products And Services.

  • Customer Service Experience: A Retail Cosmetics Sales Beauty Advisor Should Have Experience In Customer Service, Including Managing Customer Complaints And Providing Exceptional Service To Ensure Customer Satisfaction.

  • Sales And Marketing Skills: As A Sales-Oriented Role, A Retail Cosmetics Sales Beauty Advisor Should Have Strong Sales And Marketing Skills To Promote Products And Meet Sales Targets.

  • Product Knowledge And Demonstrations: A Successful Candidate Should Have The Ability To Perform Product Demonstrations And Educate Customers On The Features And Benefits Of Various Beauty Products, As Well As Provide Personalized Recommendations Based On Customers' Needs.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • UPS

  • Color Matching

  • Makeup Application

  • Sales Techniques

  • Trend Forecasting

  • Brand Ambassador

  • Skincare Consultation

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Cosmetics Sales Beauty Advisor in Raleigh, NC, USA is $32,000 - $43,000 per year. This may vary based on factors such as experience, location, and employer.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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