
Retail Cosmetics Sales Beauty Advisor
Welcome to Macy's, where we believe beauty is more than skin deep. As a Retail Cosmetics Sales Beauty Advisor, you will have the opportunity to share your passion for beauty with our customers and help them discover their own unique style. We are looking for individuals who are not only knowledgeable about the latest beauty trends and products, but also have a genuine desire to provide exceptional customer service and build lasting relationships. If you have a keen eye for detail, excellent communication skills, and a love for all things beauty, we would love to have you join our team at Macy's.
- Greet and welcome customers to Macy's, providing a warm and friendly atmosphere.
- Demonstrate extensive knowledge of beauty products, trends, and techniques to assist customers with their purchasing decisions.
- Provide personalized beauty consultations to customers, recommending products and techniques that best suit their needs.
- Build and maintain strong customer relationships, ensuring repeat business and customer loyalty.
- Keep up-to-date with industry trends and new product releases to stay knowledgeable and relevant to customers.
- Ensure all beauty products are well-stocked, organized, and visually appealing on the sales floor.
- Assist customers with product demonstrations and application techniques.
- Process sales transactions accurately and efficiently using the POS system.
- Handle customer inquiries, complaints, and returns with professionalism and a sense of urgency.
- Collaborate with other team members to achieve sales targets and provide a seamless shopping experience for customers.
- Maintain a clean and organized work area, including the beauty counter and surrounding displays.
- Attend and actively participate in training sessions and meetings to continuously improve product knowledge and customer service skills.
- Follow all company policies and procedures, including but not limited to, loss prevention, inventory management, and safety protocols.
- Proactively seek out opportunities to upsell and cross-sell products to customers.
- Represent Macy's and the beauty department with professionalism, enthusiasm, and a positive attitude.
Extensive Knowledge Of Cosmetic Products And Beauty Trends: A Successful Retail Cosmetics Sales Beauty Advisor At Macy's Should Have A Strong Understanding Of Various Cosmetic Products, Their Ingredients, And Current Beauty Trends. This Knowledge Will Enable Them To Make Informed Recommendations To Customers And Drive Sales.
Excellent Communication Skills: A Key Aspect Of This Role Is Interacting With Customers And Providing Exceptional Customer Service. Therefore, Strong Verbal And Written Communication Skills Are Essential To Effectively Communicate With Customers And Understand Their Needs.
Sales And Customer Service Experience: Prior Experience In Sales Or Customer Service, Preferably In The Beauty Industry, Is Highly Desirable For This Role. This Experience Demonstrates The Ability To Meet Sales Targets, Build Relationships With Customers, And Provide Exceptional Customer Service.
Demonstrated Ability To Work In A Fast-Paced Environment: Working In A Retail Environment Can Be Fast-Paced And Demanding. A Successful Beauty Advisor At Macy's Should Be Able To Thrive In This Type Of Environment And Handle Multiple Tasks Efficiently.
Flexibility And Adaptability: Macy's Is A Large And Diverse Retail Company, And The Beauty Advisor Role May Require Working In Different Store Locations Or Shifts. Therefore, Candidates Should Be Flexible And Adaptable To Changing Schedules And Environments.
Communication Skills
Time Management
Product knowledge
customer service
Merchandising
Consultation skills
Makeup Application
Sales Techniques
Trend Forecasting
Skincare Knowledge
Brand Representation
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Retail Cosmetics Sales Beauty Advisor in Oklahoma City, OK, USA is $28,000 to $45,000 per year. This can vary depending on the specific company, location, and experience level of the individual. Some higher-end luxury beauty brands may offer higher salaries, while smaller or independent retailers may offer lower salaries. Commission and bonus structures may also play a role in the overall compensation for a Retail Cosmetics Sales Beauty Advisor.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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