Macy's

Retail Cosmetics Sales Beauty Advisor

Macy's

Portland, OR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where we believe beauty is more than skin deep and every customer deserves to feel confident and stunning. As a Retail Cosmetics Sales Beauty Advisor, you will be a key member of our team, dedicated to providing exceptional customer service and sharing your expertise in all things beauty. Your passion for cosmetics and desire to help others feel their best will make you an essential part of our Macy's family. We are looking for individuals who possess a strong knowledge of beauty products, excellent communication skills, and a warm and welcoming personality. Join us and be part of a dynamic and exciting retail environment where you can make a difference in the lives of our customers.

  1. Provide exceptional customer service by greeting and welcoming customers to the store.
  2. Share your expertise in beauty products with customers to help them find the perfect products for their needs.
  3. Utilize your strong knowledge of beauty products to recommend and demonstrate products to customers.
  4. Build and maintain relationships with customers to ensure their satisfaction and loyalty.
  5. Continuously educate yourself on new beauty trends and products to better assist customers.
  6. Attend and participate in training programs to enhance your knowledge and skills.
  7. Maintain a clean and organized beauty department to create an inviting shopping environment for customers.
  8. Meet and exceed sales goals by actively promoting and selling beauty products to customers.
  9. Collaborate with team members to ensure a positive and efficient shopping experience for customers.
  10. Act as a brand ambassador for Macy's by promoting the company's values and customer service standards.
  11. Handle customer inquiries and complaints in a timely and professional manner.
  12. Maintain accurate and up-to-date knowledge of all store promotions and events.
  13. Utilize excellent communication skills to effectively interact with customers and team members.
  14. Uphold Macy's policies and procedures to ensure a safe and secure work environment.
  15. Continuously strive to provide an exceptional shopping experience for each and every customer.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Knowledge Of Cosmetics Products: A Retail Cosmetics Sales Beauty Advisor At Macy's Should Have A Strong Understanding Of Various Cosmetics Brands And Products In Order To Effectively Assist Customers And Make Appropriate Recommendations.

  • Excellent Customer Service Skills: The Role Of A Retail Cosmetics Sales Beauty Advisor Requires Exceptional Customer Service Skills To Provide A Positive Shopping Experience For Customers. This Includes Being Friendly, Approachable, And Knowledgeable About The Products.

  • Sales Experience: A Successful Candidate For This Role Should Have Experience In Sales And Be Able To Meet Or Exceed Sales Targets. This Includes Being Able To Upsell And Cross-Sell Products To Customers.

  • Skincare And Makeup Application Expertise: The Ability To Demonstrate And Apply Makeup And Skincare Products To Customers Is Essential For A Retail Cosmetics Sales Beauty Advisor. This Requires Knowledge Of Different Skin Types, Makeup Techniques, And Product Ingredients.

  • Communication And Interpersonal Skills: Effective Communication And Interpersonal Skills Are Crucial For A Retail Cosmetics Sales Beauty Advisor. This Role Involves Interacting With A Diverse Range Of Customers, As Well As Working Closely With Other Team Members And Management.

Required Skills
  • Communication Skills

  • Inventory Management

  • Product knowledge

  • Trend Awareness

  • customer service

  • Visual merchandising

  • Color Matching

  • Makeup Application

  • Sales Techniques

  • Brand Loyalty

  • Skincare Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Cosmetics Sales Beauty Advisor in Portland, OR, USA is $30,000-$40,000 per year. However, this can vary depending on factors such as experience, location, and employer. Some employers may also offer commission or bonuses based on sales performance.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeMay 22nd, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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