Macy's

Retail Cosmetics Sales Beauty Advisor

Macy's

Houston, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of beauty and fashion at Macy's! We are currently seeking a passionate and knowledgeable Retail Cosmetics Sales Beauty Advisor to join our team. As a Beauty Advisor, you will be responsible for providing exceptional customer service and creating a personalized experience for our clients. If you have a love for all things beauty and enjoy helping others enhance their natural beauty, this may be the perfect opportunity for you. Join us at Macy's and be a part of a dynamic and exciting team!

  1. Greeting and welcoming customers as they enter the cosmetics department at Macy's.
  2. Providing exceptional customer service by actively listening to the needs and preferences of each client.
  3. Demonstrating extensive knowledge of beauty and cosmetic products, including makeup, skincare, and fragrances.
  4. Advising and assisting customers in selecting the right products based on their skin type, concerns, and desired look.
  5. Educating customers on the proper use and application of products.
  6. Keeping up-to-date with the latest beauty and fashion trends to provide recommendations and advice to customers.
  7. Maintaining a clean and organized work area, including product displays and tester stations.
  8. Processing transactions accurately and efficiently through the use of the store's POS system.
  9. Building and maintaining relationships with customers to foster long-term loyalty and repeat business.
  10. Collaborating with team members to achieve sales goals and targets.
  11. Participating in ongoing training and development to stay up-to-date on new products and techniques.
  12. Staying informed about store promotions and events to inform and encourage customers to take advantage of special offers.
  13. Resolving customer complaints and concerns in a professional and timely manner.
  14. Adhering to company policies and procedures, including but not limited to, loss prevention and safety measures.
  15. Continuously seeking opportunities to improve the customer experience and provide feedback to management.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • Knowledge Of Cosmetics And Beauty Products: A Retail Cosmetics Sales Beauty Advisor At Macy's Should Have A Strong Understanding Of Different Cosmetic Brands, Products, And Their Benefits, As Well As Be Able To Provide Recommendations To Customers Based On Their Needs And Preferences.

  • Sales And Customer Service Skills: The Ability To Sell And Provide Exceptional Customer Service Is Crucial For A Retail Cosmetics Sales Beauty Advisor At Macy's. This Includes Having Persuasive Communication Skills, Being Able To Build Rapport With Customers, And Handling Objections Effectively.

  • Product Demonstration And Application Experience: Experience In Demonstrating And Applying Cosmetics Products On Customers Is A Must For This Role. A Retail Cosmetics Sales Beauty Advisor Should Be Able To Showcase The Products In A Way That Highlights Their Benefits And Encourages Customers To Make A Purchase.

  • Strong Interpersonal Skills: As A Retail Cosmetics Sales Beauty Advisor, You Will Be Interacting With A Diverse Range Of Customers Every Day. Having Strong Interpersonal Skills, Including The Ability To Listen Actively, Empathize With Customers, And Work Well In A Team, Is Essential For Success In This Role.

  • Knowledge Of Beauty Trends And Techniques: Keeping Up With The Latest Beauty Trends And Techniques Is Crucial For A Retail Cosmetics Sales Beauty Advisor. This Includes Staying Updated On New Product Launches, Makeup Techniques, And Skincare Routines, As Well As Being Able To Share This Knowledge With Customers To Enhance Their Shopping Experience.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Color Matching

  • Makeup Application

  • Sales Techniques

  • Product Demonstration

  • Skincare Knowledge

  • Brand Representation

  • Makeup Trends

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Retail Cosmetics Sales Beauty Advisor in Houston, TX, USA is between $25,000 to $45,000 per year. This range can vary depending on factors such as experience, location, and the specific company or brand the beauty advisor is working for. Additionally, commission and bonuses may also be included in the overall salary package for a beauty advisor.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeMay 22nd, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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