Macy's

Retail Commission Sales Associate

Macy's

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Attention all customer service superstars! Are you someone who loves interacting with people and helping them find the perfect product? Do you have a knack for sales and a passion for fashion? Macy's is seeking a dynamic Retail Commission Sales Associate to join our team! In this role, you will use your exceptional communication skills and sales expertise to provide an outstanding shopping experience for our customers. We are looking for individuals who are driven, personable, and have a strong understanding of the retail industry. If you have a track record of exceeding sales goals and are dedicated to providing top-notch customer service, we want to hear from you!

  1. Provide exceptional customer service by greeting and assisting customers with their shopping needs.
  2. Utilize sales techniques to engage with customers and drive sales.
  3. Develop a strong understanding of products and services offered by Macy's to effectively assist customers.
  4. Meet and exceed individual and team sales goals.
  5. Build and maintain relationships with customers to ensure repeat business.
  6. Be knowledgeable about current fashion trends and able to make appropriate product recommendations.
  7. Collaborate with team members to ensure a positive and efficient shopping experience for customers.
  8. Maintain a clean and organized sales floor to create a welcoming environment for customers.
  9. Accurately process sales transactions and handle customer inquiries and complaints.
  10. Continuously stay updated on new products, promotions, and policies to provide accurate information to customers.
  11. Participate in training and development opportunities to improve sales and customer service skills.
  12. Represent Macy's and its brand values in a professional and positive manner.
  13. Adhere to company policies and procedures, including those related to customer service and sales.
  14. Work collaboratively with other departments, such as merchandising and inventory, to ensure a seamless shopping experience for customers.
  15. Continuously strive to improve sales techniques and customer service skills to achieve and exceed sales targets.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Commission Sales Associate At Macy's Must Be Able To Provide Exceptional Customer Service To Ensure Customer Satisfaction And Drive Sales.

  • Strong Sales Experience: Previous Experience In A Retail Sales Role Is Essential For A Commission Sales Associate At Macy's. This Includes A Proven Track Record Of Meeting And Exceeding Sales Targets.

  • Product Knowledge: A Thorough Understanding Of Macy's Products And Services Is Necessary In Order To Effectively Sell To Customers And Make Recommendations Based On Their Needs.

  • Communication Skills: The Ability To Communicate Effectively And Persuasively Is Important For A Commission Sales Associate At Macy's. This Includes Both Verbal And Written Communication Skills.

  • Team Player: A Retail Commission Sales Associate Must Be Able To Work Well In A Team Environment And Collaborate With Colleagues To Achieve Sales Goals. This Includes Being Adaptable And Willing To Assist In Other Departments As Needed.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Negotiation

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Problem-Solving

  • Upselling

  • Attention to

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Commission Sales Associate in Phoenix, AZ, USA is between $30,000 and $60,000 per year, with the median salary being around $42,000 per year. However, the actual salary may vary depending on factors such as the employer, location, experience, and performance.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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