Macy's

Retail Clothing Brand Ambassador

Macy's

Nashville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where fashion and customer service come together to create an unforgettable shopping experience. As a Retail Clothing Brand Ambassador, you will be the face of our store and the representative of our brand. We are searching for individuals who are passionate about fashion, have a strong sense of personal style and are committed to delivering exceptional customer service. Join our team and become a part of the Macy's family, where your passion for fashion can shine and your career can grow.

  1. Greet and welcome customers to the store in a warm and friendly manner.
  2. Serve as the first point of contact for customers, providing information about the store's products and services.
  3. Create a positive and inviting atmosphere for customers by maintaining a clean and organized store environment.
  4. Act as a brand ambassador by embodying the store's values and promoting the brand's image.
  5. Stay up-to-date on current fashion trends and styles to provide knowledgeable recommendations to customers.
  6. Assist customers with finding the perfect outfit or accessory, based on their unique style and needs.
  7. Provide exceptional customer service by going above and beyond to ensure customer satisfaction.
  8. Process transactions accurately and efficiently using the store's point of sale system.
  9. Handle customer complaints and resolve issues in a timely and professional manner.
  10. Collaborate with team members to achieve sales goals and promote a positive work environment.
  11. Participate in store events and promotions to increase brand awareness and drive sales.
  12. Maintain a strong understanding of store policies and procedures to ensure a smooth shopping experience for customers.
  13. Continuously strive to improve personal and store performance through training and development opportunities.
  14. Represent the Macy's brand with integrity and professionalism at all times.
  15. Contribute to a positive and inclusive work culture by treating colleagues and customers with respect and kindness.
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Excellent Communication Skills: A Retail Clothing Brand Ambassador At Macy's Must Have Strong Verbal And Written Communication Skills To Effectively Interact With Customers, Colleagues, And Management.

  • Knowledge Of Fashion And Retail Industry: A Successful Candidate For This Role Must Have A Deep Understanding Of Current Fashion Trends And The Retail Industry. This Includes Knowledge Of Popular Brands, Styles, And Customer Preferences.

  • Sales And Customer Service Experience: As A Brand Ambassador, One Of The Main Responsibilities Is To Promote And Sell Macy's Clothing Products. Therefore, Experience In Sales And Customer Service Is Essential To Succeed In This Role.

  • Strong Interpersonal Skills: A Successful Brand Ambassador Must Be Able To Build And Maintain Relationships With Customers, Colleagues, And Management. This Requires Strong Interpersonal Skills Such As Empathy, Active Listening, And Conflict Resolution.

  • Enthusiasm And Passion For The Brand: A Retail Clothing Brand Ambassador At Macy's Must Be Passionate About The Brand And Its Products. This Includes Keeping Up-To-Date With New Arrivals And Being Able To Convey The Brand's Message And Values To Customers.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • fashion trends

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • UPS

  • Sales Techniques

  • Brand Advocacy

  • Brand Loyalty

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Clothing Brand Ambassador in Nashville, TN, USA is $30,000-$45,000 per year. However, this can vary depending on the specific brand and experience level of the individual. Some higher-end brands may offer higher salaries, while entry-level positions may have a lower salary range. Additionally, commission and bonuses may also be included in the total compensation package.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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