Macy's

Retail Clothing Brand Ambassador

Macy's

Raleigh, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of Macy's where fashion meets innovation! We are currently seeking a passionate and trend-savvy Retail Clothing Brand Ambassador to join our team and represent our clothing brand at our Macy's locations. As a brand ambassador, you will have the opportunity to showcase your love for fashion and customer service skills while promoting our brand and creating a positive shopping experience for our customers. We are looking for individuals who are enthusiastic, outgoing, and have a strong knowledge of clothing trends. If you have a passion for fashion and enjoy working in a fast-paced, dynamic environment, then we want you to be a part of our team!

  1. Greet and welcome customers to Macy's, providing a warm and friendly atmosphere.
  2. Represent the clothing brand with enthusiasm and knowledge, sharing the latest trends and product information with customers.
  3. Create a positive and memorable shopping experience for customers by providing exceptional customer service and assisting with their needs.
  4. Maintain a strong understanding of the brand's mission, values, and products to effectively communicate them to customers.
  5. Proactively engage with customers, offering styling tips and suggestions to help them find the perfect outfit.
  6. Keep up-to-date with current fashion trends and styles to accurately represent the brand and provide guidance to customers.
  7. Assist in visual merchandising and maintaining a visually appealing and organized store environment.
  8. Collaborate with team members to meet and exceed sales goals and provide a seamless shopping experience for customers.
  9. Serve as a brand ambassador at store events and promotions, engaging with customers and promoting the brand.
  10. Uphold Macy's standards of excellence through professional conduct, appearance, and communication with customers and team members.
  11. Continuously develop knowledge and skills in customer service, fashion, and product knowledge to enhance job performance.
  12. Follow all company policies and procedures to ensure a safe and secure working environment for all employees and customers.
  13. Maintain a positive attitude and contribute to a collaborative and energetic team environment.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Excellent Communication Skills: A Retail Clothing Brand Ambassador At Macy's Must Possess Strong Communication Skills In Order To Effectively Interact With Customers, Promote The Brand's Products, And Provide Excellent Customer Service.

  • In-Depth Knowledge Of Fashion And Retail Industry: A Thorough Understanding Of Fashion Trends, Retail Operations, And The Macy's Brand Is Essential For A Successful Brand Ambassador. This Includes Knowledge Of The Latest Fashion Styles, Fabrics, And Clothing Brands.

  • Sales And Marketing Experience: The Ideal Candidate Should Have A Background In Sales And Marketing, As They Will Be Responsible For Promoting And Selling Macy's Products To Customers. This Includes The Ability To Upsell, Cross-Sell, And Close Sales.

  • Brand Ambassador Experience: Prior Experience As A Brand Ambassador, Particularly In The Retail Industry, Is Highly Desirable. This Shows That The Candidate Has A Strong Understanding Of Brand Promotion And Customer Engagement.

  • Customer Service Skills: Macy's Places A Strong Emphasis On Providing Exceptional Customer Service. As A Brand Ambassador, It Is Important To Have A Friendly And Approachable Demeanor, As Well As The Ability To Handle Customer Inquiries And Complaints Effectively.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Sales Techniques

  • Brand Representation

  • Product Styling

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Clothing Brand Ambassador in Raleigh, NC, USA is between $30,000 and $45,000 per year. This may vary depending on the specific company, experience level, and job responsibilities. Some companies may also offer additional benefits and commission opportunities.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeJune 21st, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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