Macy's

Retail Clothing Brand Ambassador

Macy's

Cary, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the exciting world of Macy's, where fashion and customer service come together to create a truly unforgettable shopping experience. We are currently seeking a Retail Clothing Brand Ambassador to join our dynamic team and represent our top-selling clothing brands. As a Brand Ambassador, you will have the opportunity to showcase your passion for fashion, build relationships with customers, and make an impact on the success of our retail store. We are looking for someone who is enthusiastic, personable, and has a keen eye for style. If you have a strong understanding of current fashion trends and enjoy helping others look and feel their best, we would love to have you join our team.

  1. Greet and engage customers in a friendly and professional manner, providing them with a positive first impression of Macy's and our clothing brands.
  2. Act as a knowledgeable and enthusiastic representative of our top-selling clothing brands, sharing information and promoting the latest trends and styles to customers.
  3. Build and maintain strong relationships with customers, utilizing excellent customer service skills to provide a personalized and memorable shopping experience.
  4. Stay up-to-date on current fashion trends and product knowledge to effectively communicate and make recommendations to customers.
  5. Collaborate with team members and store management to achieve sales goals and drive business results.
  6. Assist with merchandising and visual presentation of the clothing brands, ensuring they are displayed in an attractive and organized manner.
  7. Maintain a clean and organized work area, including the fitting rooms and sales floor.
  8. Adhere to all company policies and procedures, including loss prevention and safety protocols.
  9. Attend and participate in training and development opportunities to continuously improve knowledge and skills.
  10. Serve as a brand advocate, representing Macy's and our clothing brands in a positive and professional manner at all times.
Where is this job?
This job is located at Cary, NC, USA
Job Qualifications
  • Excellent Communication Skills: A Retail Clothing Brand Ambassador At Macy's Must Possess Exceptional Verbal And Written Communication Skills To Effectively Engage With Customers And Represent The Brand In A Positive Light.

  • Fashion Knowledge: A Deep Understanding Of Current Fashion Trends And The Ability To Stay Updated On Changing Fashion Preferences Is Essential For A Retail Clothing Brand Ambassador At Macy's To Provide Accurate And Relevant Styling Advice To Customers.

  • Customer Service Experience: Prior Experience In Customer Service, Preferably In A Retail Setting, Is A Crucial Qualification For A Retail Clothing Brand Ambassador At Macy's. This Role Requires Interacting With Customers And Ensuring Their Satisfaction With The Brand.

  • Sales Experience: A Retail Clothing Brand Ambassador At Macy's Must Have A Proven Track Record Of Achieving Sales Targets And Driving Business Growth. This Requires Strong Sales Skills, Including The Ability To Upsell And Cross-Sell Products To Customers.

  • Brand Ambassador Experience: Previous Experience As A Brand Ambassador For A Clothing Brand Is Highly Desirable For This Role. It Showcases The Candidate's Ability To Represent A Brand And Build Brand Awareness Effectively.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Interpersonal skills

  • customer service

  • fashion trends

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • brand awareness

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Clothing Brand Ambassador in Cary, NC, USA is between $10 and $15 per hour. This may vary depending on the specific brand, experience level, and job responsibilities. Some brand ambassadors may also receive additional benefits or incentives such as discounts on clothing or commissions on sales.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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