Loyalty and Personalization Marketing Coordinator

Welcome to the exciting world of Macy's! We are currently seeking a passionate and driven individual to join our team as a Loyalty and Personalization Marketing Coordinator. In this role, you will have the opportunity to create meaningful and personalized experiences for our loyal customers, driving engagement and retention. We are looking for someone who is data-savvy, creative, and customer-focused to help us elevate our loyalty and personalization strategies. If you are a team player with a keen eye for detail and a love for all things marketing, we want to hear from you!

1. Develop and implement loyalty and personalization marketing strategies to drive customer engagement and retention.
2. Utilize customer data to create personalized experiences and targeted marketing campaigns.
3. Collaborate with cross-functional teams to ensure consistency and alignment with overall marketing strategy.
4. Monitor and analyze loyalty program performance and make recommendations for optimization.
5. Serve as a brand ambassador for Macy's, promoting the loyalty program and driving customer loyalty.
6. Create and manage loyalty program communications, including emails, social media, and other channels.
7. Assist in the planning and execution of loyalty program events and promotions.
8. Stay up-to-date on industry trends and best practices to continuously improve loyalty and personalization efforts.
9. Work closely with customer service teams to address any loyalty program related inquiries or issues.
10. Provide regular reports and insights on loyalty program performance to relevant stakeholders.
11. Maintain a strong understanding of the Macy's brand, target audience, and competitive landscape.
12. Collaborate with external vendors and partners to implement loyalty and personalization initiatives.
13. Support the development and execution of other marketing initiatives as needed.
14. Maintain a positive and customer-focused attitude at all times, embodying the Macy's brand.
15. Attend trainings and workshops to enhance skills and knowledge related to loyalty and personalization marketing.

According to JobzMall, the average salary range for a Loyalty and Personalization Marketing Coordinator in New York, NY, USA is between $45,000 and $65,000 per year. However, this can vary depending on the specific company, location, and level of experience of the individual. Some companies may offer higher salaries or additional benefits such as bonuses or commission. It is also possible for individuals with more experience or advanced skills to earn a higher salary within this range.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.