Macy's

Leased Vendor Sales and Support Associate

Macy's

Indianapolis, IN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where we are dedicated to providing our customers with the best shopping experience possible. As a Leased Vendor Sales and Support Associate, you will be an integral part of our team, responsible for driving sales and providing exceptional customer service for our leased vendor partners. We are looking for individuals with a passion for sales and a strong ability to build relationships with both customers and vendors. If you are a self-motivated, team player with excellent communication skills, we encourage you to apply for this exciting opportunity!

  1. Drive Sales: Utilize strong sales skills to promote and sell products from our leased vendor partners, meeting or exceeding sales targets.
  2. Provide Exceptional Customer Service: Greet and assist customers in a friendly and professional manner, ensuring a positive shopping experience and building customer loyalty.
  3. Build Relationships: Develop and maintain strong relationships with both customers and leased vendor partners to foster a collaborative and supportive working environment.
  4. Product Knowledge: Stay up-to-date on all products offered by our leased vendor partners in order to effectively promote and sell them to customers.
  5. Merchandising: Assist in the merchandising and presentation of products from our leased vendor partners, ensuring they are visually appealing and in line with Macy's standards.
  6. Stock and Inventory Management: Monitor and replenish stock levels of leased vendor products, ensuring they are always available for customers to purchase.
  7. Teamwork: Work collaboratively with other sales associates, as well as vendors, to ensure a smooth and efficient sales process.
  8. Problem Solving: Address any customer complaints or issues in a timely and professional manner, finding solutions that meet both the customer's and Macy's satisfaction.
  9. Adhere to Company Policies: Follow all company policies and procedures, including those related to sales, customer service, and safety.
  10. Self-Motivation: Take initiative to identify and pursue opportunities to increase sales and improve the overall shopping experience for customers.
  11. Communication: Maintain open and effective communication with team members, vendors, and customers to ensure a positive and cohesive work environment.
  12. Sales Reporting: Keep accurate and detailed records of sales and report them to the appropriate parties as required.
  13. Training: Attend and actively participate in training sessions to continuously improve sales techniques and product knowledge.
  14. Adaptability: Be able to adapt and adjust to changing situations and priorities as needed.
  15. Represent Macy's: Serve as a brand ambassador for Macy's, promoting our company values and delivering exceptional customer service.
Where is this job?
This job is located at Indianapolis, IN, USA
Job Qualifications
  • Minimum Of 1-2 Years Of Retail Sales Experience: The Ideal Candidate Should Have A Background In Retail Sales, Preferably In A Department Store Or Specialty Retail Environment.

  • Strong Customer Service Skills: As A Leased Vendor Sales And Support Associate, You Will Be Interacting With Customers On A Daily Basis. Therefore, Excellent Customer Service Skills And The Ability To Build Relationships With Customers Is Essential.

  • Knowledge Of Merchandise And Product Offerings: A Successful Candidate Should Have A Strong Understanding Of The Products And Brands Being Sold In The Leased Vendor Area. This Includes Knowledge Of The Latest Trends, Features, And Benefits Of The Products.

  • Excellent Communication And Interpersonal Skills: The Role Of A Leased Vendor Sales And Support Associate Requires Strong Communication Skills, Both Verbal And Written. You Will Be Working Closely With Vendors, Colleagues, And Customers, So The Ability To Effectively Communicate And Build Relationships Is Crucial.

  • Ability To Work In A Fast-Paced Environment: Working In A Department Store Can Be Fast-Paced And Demanding. A Candidate For This Position Should Be Able To Handle The Pressure And Prioritize Tasks Effectively. Flexibility And The Ability To Multitask Are Also Important Qualities For Success In This Role.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Merchandising

  • Relationship Building

  • Cash Handling

  • Teamwork

  • Organization

  • Adaptability

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Leased Vendor Sales and Support Associate in Indianapolis, IN, USA is between $30,000 and $40,000 per year. However, this salary range can vary depending on factors such as experience, qualifications, and the specific company and industry. It is best to research the specific job and company you are interested in for a more accurate salary estimate.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeSeptember 18th, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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