Macy's

Leased Vendor Sales and Support Associate

Macy's

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a motivated and customer-focused individual looking for a new opportunity in the retail industry? Macy's is seeking a Leased Vendor Sales and Support Associate to join our team and help drive sales and support for our leased vendors. In this role, you will have the opportunity to work closely with our vendors, providing exceptional customer service and assisting with sales goals. If you have a passion for retail, excellent communication skills, and a strong sales background, we want to hear from you! Join our team and be a part of the Macy's retail experience.

  1. Provide exceptional customer service to all customers visiting the leased vendor areas within Macy's store.
  2. Assist with driving sales and meeting sales goals for leased vendors.
  3. Work closely with leased vendors to understand their products and effectively communicate their features and benefits to customers.
  4. Maintain a thorough knowledge of all leased vendor products and promotions to better assist customers and increase sales.
  5. Continuously engage with customers to identify their needs and provide personalized recommendations.
  6. Proactively seek out and approach potential customers to drive sales and increase foot traffic in the leased vendor areas.
  7. Collaborate with the Macy's sales team to ensure a seamless shopping experience for customers.
  8. Conduct product demonstrations and provide product knowledge to customers.
  9. Process transactions accurately and efficiently, including handling returns and exchanges.
  10. Assist with inventory management and restocking of leased vendor merchandise.
  11. Maintain a clean and organized leased vendor area, adhering to all Macy's visual standards.
  12. Communicate any customer feedback or concerns to the appropriate parties.
  13. Attend and participate in all training and development programs to enhance product knowledge and sales skills.
  14. Adhere to all Macy's policies and procedures, including safety and security measures.
  15. Foster a positive and professional working relationship with all Macy's team members and leased vendors.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • Previous Sales Experience: A Leased Vendor Sales And Support Associate Should Have A Proven Track Record Of Success In Sales, Preferably In A Retail Environment. This Includes Meeting And Exceeding Sales Goals, Building Relationships With Customers, And Delivering Exceptional Customer Service.

  • Knowledge Of The Retail Industry: It Is Important For A Leased Vendor Sales And Support Associate To Have A Strong Understanding Of The Retail Industry And Current Market Trends. This Includes Knowledge Of The Products Being Sold, Competitor Analysis, And An Understanding Of The Target Customer.

  • Excellent Communication Skills: As A Sales And Support Associate, Strong Communication Skills Are Essential For Effectively Promoting And Selling Products To Customers. This Includes Being Able To Articulate Product Features And Benefits, Listening To And Addressing Customer Concerns, And Building Rapport With Customers.

  • Ability To Work In A Fast-Paced Environment: Working In A Retail Environment Can Be Fast-Paced And Hectic, Especially During Peak Shopping Seasons. A Leased Vendor Sales And Support Associate Should Be Able To Thrive In This Type Of Environment And Be Able To Adapt To Changing Situations And Customer Needs.

  • Strong Organizational And Time-Management Skills: A Leased Vendor Sales And Support Associate Must Be Able To Handle Multiple Tasks And Priorities While Maintaining A High Level Of Attention To Detail. This Includes Managing Inventory, Processing Sales Transactions, And Keeping The Sales Area Clean And Organized. Time-Management Skills Are Also Crucial In Order To Balance Customer Service, Sales, And Administrative Tasks Effectively.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • POS system

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Leased Vendor Sales and Support Associate in Chicago, IL, USA is $36,000 - $55,000 per year. However, this can vary depending on the specific company, experience level, and other factors.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeApril 11th, 2026
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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