Leased Vendor Sales and Support Associate

Looking for an exciting and dynamic career in the world of retail? Look no further than Macy's! We are currently seeking a Leased Vendor Sales and Support Associate to join our team. In this role, you will have the opportunity to work closely with our leased vendors, providing support and driving sales for their products within our stores. We are looking for a passionate and driven individual with strong customer service skills and a knack for sales. If you are someone who thrives in a fast-paced environment and loves working with a variety of products, then this may be the perfect job for you! Keep reading to learn more about the qualifications we are looking for in our ideal candidate.

1. Provide exceptional customer service to all customers, both in person and over the phone.
2. Build and maintain strong relationships with leased vendors, serving as their primary point of contact within Macy's.
3. Effectively communicate and execute the brand and product strategies of leased vendors.
4. Collaborate with store management to ensure proper placement and maintenance of leased vendor products within the store.
5. Actively engage with customers to promote and drive sales of leased vendor products.
6. Keep up-to-date with product knowledge and trends to effectively answer customer questions and make recommendations.
7. Meet and exceed sales goals set by Macy's and leased vendors.
8. Assist in the training and development of new Leased Vendor Sales and Support Associates.
9. Handle customer complaints and concerns in a professional and timely manner.
10. Ensure all leased vendor products are properly stocked and displayed according to visual merchandising standards.
11. Maintain accurate records of sales and inventory for leased vendor products.
12. Collaborate with other Macy's departments, such as buying and marketing, to ensure successful execution of leased vendor initiatives.
13. Stay informed about industry trends and competitor strategies to make recommendations for improving the success of leased vendor products.
14. Adhere to all Macy's policies and procedures, including those related to safety and loss prevention.
15. Continuously strive to improve the overall customer experience and sales performance of leased vendor products within the store.

According to JobzMall, the average salary range for a Leased Vendor Sales and Support Associate in Boston, MA, USA is between $40,000-$50,000 per year. This may vary depending on the specific company, experience level, and other factors.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.