Fulfillment and Receiving Support Associate
Are you ready to join a dynamic team at one of the nation's leading retail companies? Macy's is seeking a dedicated and driven Fulfillment and Receiving Support Associate to join our team. This role is crucial in ensuring the smooth operation of our fulfillment and receiving processes, and we are looking for someone who is organized, detail-oriented, and has a passion for providing exceptional customer service. If you are a team player with a strong work ethic and excellent communication skills, we invite you to apply for this exciting opportunity.
- Receive and process incoming shipments from vendors and ensure accuracy of inventory data.
- Prepare outgoing merchandise for shipment and ensure timely delivery to customers.
- Maintain a clean and organized work area, following safety and company procedures.
- Collaborate with team members to ensure efficient and effective fulfillment and receiving processes.
- Communicate with vendors and other departments to resolve any issues with shipments or inventory.
- Utilize inventory management systems to track and report on inventory levels and movement.
- Assist with physical inventory counts and reconciliations.
- Provide exceptional customer service and respond to customer inquiries and concerns in a timely manner.
- Follow company policies and procedures to ensure compliance with company standards.
- Adhere to all safety protocols and maintain a safe work environment.
- Train and mentor new team members on fulfillment and receiving processes.
- Continuously identify and implement process improvements to increase efficiency and productivity.
- Collaborate with other departments to ensure seamless operations and customer satisfaction.
- Handle any other tasks or responsibilities assigned by management.
Strong Organizational Skills: A Successful Fulfillment And Receiving Support Associate At Macy's Must Be Highly Organized And Able To Handle Multiple Tasks And Responsibilities Efficiently. They Should Be Able To Prioritize Tasks And Meet Deadlines In A Fast-Paced Environment.
Attention To Detail: Accuracy And Attention To Detail Are Crucial In This Role As The Associate Will Be Responsible For Receiving And Inspecting Incoming Merchandise, Ensuring Its Accuracy And Quality. They Should Also Be Able To Identify And Report Any Discrepancies Or Damages.
Physical Stamina: This Role Requires Physical Stamina As The Associate Will Be Required To Lift And Move Heavy Boxes And Merchandise, As Well As Stand And Walk For Extended Periods Of Time.
Team Player Attitude: A Fulfillment And Receiving Support Associate Should Possess A Strong Team Player Attitude And Be Able To Work Collaboratively With Other Team Members To Ensure Smooth And Efficient Operations. They Should Also Have Excellent Communication Skills To Effectively Communicate With Team Members And Other Departments.
Customer Service Skills: As A Representative Of Macy's, The Fulfillment And Receiving Support Associate Should Have Strong Customer Service Skills And Be Able To Assist Customers With Inquiries And Resolve Any Issues In A Professional And Friendly Manner. They Should Also Have A Positive Attitude And The Ability To Handle Difficult Situations With Patience And Empathy.
Data Entry
Inventory Management
Communication
Time Management
Attention to detail
customer service
Order Processing
Teamwork
Order Tracking
warehouse operations
Problem
shipping and receiving
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Fulfillment and Receiving Support Associate in Cincinnati, OH, USA is approximately $31,000 - $38,000 per year. This may vary depending on the specific company, experience level, and job responsibilities.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.
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