
Fulfillment and Receiving Support Associate
Welcome to Macy's! We are currently seeking a highly motivated and detail-oriented Fulfillment and Receiving Support Associate to join our team. In this role, you will play a crucial part in ensuring our customers receive their orders accurately and in a timely manner. As a Support Associate, you will assist with the fulfillment of online and in-store orders, as well as the receiving and processing of new inventory. We are looking for individuals who are passionate about providing exceptional customer service, have strong organizational skills, and thrive in a fast-paced environment. If you are a team player with a positive attitude and a strong work ethic, we would love to have you on our team!
- Process and fulfill online and in-store orders accurately and efficiently
- Receive and process new inventory, including unpacking, labeling, and organizing merchandise
- Maintain a clean and organized work area to ensure efficient workflow
- Work collaboratively with team members to meet daily fulfillment goals
- Provide exceptional customer service by addressing any order or inventory inquiries
- Adhere to all safety procedures and protocols while handling and moving merchandise
- Monitor inventory levels and communicate any stock shortages or issues to management
- Assist with inventory audits and cycle counts to ensure accurate stock levels
- Follow company policies and procedures for handling and processing returns
- Keep up-to-date with product knowledge, including product features and benefits, to assist customers with inquiries
- Demonstrate a strong work ethic and positive attitude while working in a fast-paced environment
- Continuously seek opportunities to improve processes and procedures for more efficient operations
- Participate in training and development opportunities to enhance skills and knowledge
- Support other areas of the store as needed, including customer service, sales, and merchandising.
High School Diploma Or Equivalent
Strong Communication And Organizational Skills
Ability To Lift And Move Heavy Objects, Up To 50 Pounds
Familiarity With Inventory Management Systems And Basic Computer Skills
1-2 Years Of Experience In Retail Or Warehouse Environment
Data Entry
Inventory Management
Communication
Time Management
Attention to detail
customer service
Order Processing
Teamwork
Organization
Problem-Solving
warehouse operations
shipping and receiving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Fulfillment and Receiving Support Associate in St. Louis, MO, USA is between $25,000 and $35,000 per year. This can vary depending on factors such as experience, location, and specific job duties. Some companies may also offer additional benefits such as bonuses, healthcare, and retirement plans.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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