Macy's

Fulfillment and Receiving Support Associate

Macy's

Fort Myers, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Join our team at Macy's as a Fulfillment and Receiving Support Associate! In this role, you will play a crucial part in ensuring our customers receive their orders accurately and efficiently, as well as supporting our receiving team in maintaining an organized and well-stocked inventory. We are looking for a detail-oriented, hardworking individual with a passion for customer service and a strong ability to work in a fast-paced environment. If you are a team player with exceptional organizational skills and a desire to grow within a dynamic retail company, we want you to join our team!

  1. Accurately fulfill customer orders: The Fulfillment and Receiving Support Associate will be responsible for ensuring that all customer orders are fulfilled accurately and in a timely manner. This includes picking, packing, and shipping orders with a high level of attention to detail.
  2. Maintain inventory organization: The associate will assist the receiving team in organizing and maintaining the store's inventory. This includes checking in new shipments, restocking shelves, and conducting inventory counts.
  3. Provide exceptional customer service: The associate will interact with customers while fulfilling orders, and must possess strong customer service skills. This includes being friendly, helpful, and knowledgeable about products and services.
  4. Work in a fast-paced environment: Macy's is a busy retail environment, and the Fulfillment and Receiving Support Associate must be able to work efficiently and effectively under pressure. This includes multitasking, prioritizing tasks, and meeting deadlines.
  5. Communicate effectively: The associate will need to communicate with other team members, as well as customers, to ensure that orders are fulfilled accurately and any issues are addressed promptly.
  6. Uphold company standards: The associate will be expected to follow company policies and procedures, including safety protocols, to maintain a safe and organized work environment.
  7. Collaborate with team members: As a team player, the associate will work closely with other team members to achieve common goals and ensure a smooth and efficient operation.
  8. Continuously improve processes: The associate will be expected to identify areas for improvement and make suggestions for streamlining processes to increase efficiency and productivity.
  9. Stay updated on product knowledge: The associate will be responsible for staying informed about new products, promotions, and sales to provide accurate and helpful information to customers.
  10. Embrace opportunities for growth: The associate will have the opportunity to learn and develop new skills and take on additional responsibilities, allowing for potential growth within the company.
Where is this job?
This job is located at Fort Myers, FL, USA
Job Qualifications
  • Excellent Organizational Skills: A Fulfillment And Receiving Support Associate Must Be Able To Effectively Manage Inventory, Process Orders, And Maintain Accurate Records. This Requires Strong Organizational Skills To Ensure Tasks Are Completed In A Timely And Efficient Manner.

  • Attention To Detail: In Order To Maintain Accurate Inventory And Process Orders Correctly, A Fulfillment And Receiving Support Associate Must Have A Keen Eye For Detail. This Includes Carefully Checking Orders For Accuracy And Identifying Any Discrepancies Or Errors.

  • Physical Stamina: This Role May Involve Standing, Walking, And Lifting For Extended Periods Of Time. A Fulfillment And Receiving Support Associate Should Have The Physical Stamina To Handle The Physical Demands Of The Job.

  • Team Player: As A Member Of The Fulfillment And Receiving Team, It Is Important For A Fulfillment And Receiving Support Associate To Be A Team Player And Work Well With Others. This Includes Communicating Effectively, Helping With Tasks Outside Of Their Specific Role, And Maintaining A Positive Attitude.

  • Customer Service Skills: A Fulfillment And Receiving Support Associate May Interact With Customers When Processing Returns Or Assisting With Orders. Therefore, Strong Customer Service Skills Are Important To Ensure A Positive Shopping Experience For Customers. This Includes Being Friendly, Helpful, And Professional At All Times.

Required Skills
  • Data Entry

  • Inventory Management

  • Communication

  • Time Management

  • Attention to detail

  • Organizational Skills

  • customer service

  • Order Processing

  • Teamwork

  • Problem-Solving

  • shipping and receiving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fulfillment and Receiving Support Associate in Fort Myers, FL, USA is $25,000 to $35,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or industry. Some companies may also offer additional benefits and bonuses.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2024
Apply BeforeJuly 8th, 2026
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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