Macy's

Fulfillment and Receiving Support Associate

Macy's

Phoenix, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the Macy's team! We are currently seeking a Fulfillment and Receiving Support Associate to join our dynamic and fast-paced environment. In this role, you will play a crucial part in the overall success of our store by assisting with the fulfillment and receiving processes. We are looking for individuals who are detail-oriented, organized, and have a strong work ethic. If you are passionate about providing exceptional customer service and thrive in a collaborative team setting, we would love to hear from you.

  1. Assist with fulfillment process: The Fulfillment and Receiving Support Associate will be responsible for assisting with the fulfillment process, including picking and packing items for shipment, preparing orders for delivery, and ensuring accuracy and timeliness.
  2. Support receiving process: This role will also involve supporting the receiving process, which includes receiving merchandise, verifying accuracy of shipments, and documenting any discrepancies.
  3. Maintain organization: The ideal candidate will be responsible for maintaining organization in the fulfillment and receiving areas, ensuring that all items are properly labeled, stored, and easily accessible.
  4. Attention to detail: The Fulfillment and Receiving Support Associate will be expected to have a keen eye for detail, carefully checking orders and shipments for accuracy and identifying any potential issues.
  5. Customer service: As a representative of Macy's, this role will require providing exceptional customer service to all customers and addressing any concerns or inquiries related to fulfillment and receiving processes.
  6. Collaborate with team: This position will require working closely with other team members in the fulfillment and receiving departments, as well as with other departments such as sales, to ensure a seamless and efficient process.
  7. Follow company policies and procedures: The Fulfillment and Receiving Support Associate will be expected to adhere to all company policies and procedures, including safety protocols, to ensure a safe and positive work environment.
  8. Maintain a strong work ethic: This role requires someone with a strong work ethic, who is reliable, punctual, and able to work efficiently in a fast-paced environment.
  9. Multi-tasking: The Fulfillment and Receiving Support Associate will be responsible for juggling multiple tasks at once, such as picking and packing orders while also communicating with customers and team members.
  10. Continuously improve processes: This role requires someone who is proactive and able to identify areas for improvement in the fulfillment and receiving processes, and make suggestions to enhance efficiency and customer satisfaction.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Strong Organizational Skills: A Fulfillment And Receiving Support Associate Should Possess Excellent Organizational Skills In Order To Efficiently Manage Inventory And Track Incoming And Outgoing Shipments.

  • Attention To Detail: This Role Requires A High Level Of Attention To Detail To Ensure Accuracy In Processing Orders And Maintaining Inventory Records.

  • Physical Stamina: The Job May Involve Standing, Walking, And Lifting For Extended Periods Of Time, So Physical Stamina Is An Important Qualification.

  • Customer Service Skills: As A Support Associate, The Candidate Should Have Excellent Customer Service Skills To Assist Customers With Inquiries And Provide A Positive Shopping Experience.

  • Computer Literacy: Proficiency In Using Inventory Management Systems And Basic Computer Skills Are Necessary For Maintaining Accurate Records And Processing Orders.

Required Skills
  • Data Entry

  • Inventory Management

  • Communication

  • Supply Chain Management

  • Time Management

  • customer service

  • Quality Control

  • Order Processing

  • Teamwork

  • Attention

  • Warehouse Organization

  • shipping and receiving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fulfillment and Receiving Support Associate in Phoenix, AZ, USA is $25,000 to $35,000 per year. However, this can vary depending on the specific job duties, experience level, and company. Some companies may offer higher salaries or additional benefits such as bonuses or healthcare coverage. It is important to research the specific job and company to get a more accurate salary range.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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