Customer Analytics Specialist

Macy's is looking for an experienced and passionate Customer Analytics Specialist to join our dynamic team. In this role, you will be responsible for leveraging customer data to identify insights and support business strategies. If you are an analytical thinker with strong data analysis and communication skills, this could be the perfect role for you!To be successful in this role, you should have an understanding of customer analytics and be comfortable working with large datasets. The ideal candidate will have a bachelor’s degree in a quantitative field such as mathematics, statistics, economics, or finance. Additionally, you should have experience with data mining, SQL, and Tableau or other data visualization tools. Strong communication skills and the ability to work collaboratively with cross-functional teams are also key to this position.

Responsibilities: • Leverage customer data to identify insights and support business strategies. • Utilize data mining, SQL, and Tableau or other data visualization tools. • Develop and maintain customer analytics models and predictive systems. • Analyze customer data and create reports to present to stakeholders. • Identify areas of improvement and recommend solutions to optimize the customer experience. • Collaborate with cross-functional teams and other departments to ensure successful implementation of customer analytics initiatives. • Stay up-to-date on industry trends and best practices in customer analytics.

According to JobzMall, the average salary range for a Customer Analytics Specialist in New York, NY, USA is $46,000-$110,000. This salary range is dependent on factors such as experience, education, and certifications.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.