Macy's

Asset Protection Officer

Macy's

Arcadia, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's! We are currently seeking a highly motivated and skilled individual to join our team as an Asset Protection Officer. As an Asset Protection Officer, you will play a crucial role in protecting our company's assets, as well as ensuring the safety and security of our customers and employees. We are looking for someone with a strong attention to detail, excellent communication skills, and a passion for providing top-notch customer service. If you are a team player who thrives in a fast-paced environment and are dedicated to upholding our company's values, we would love to have you on our team.

  1. Protect company assets: The primary responsibility of the Asset Protection Officer is to protect the company's assets, including merchandise, equipment, and property, from theft, damage, or loss.
  2. Monitor surveillance systems: The Asset Protection Officer will be responsible for monitoring and operating surveillance systems to detect any suspicious activities or potential threats.
  3. Conduct regular patrols: The Officer will conduct regular patrols of the store to ensure the safety and security of customers and employees, as well as to identify any potential security risks.
  4. Respond to incidents: In the event of an incident, the Officer will be responsible for responding promptly and effectively, including diffusing potential conflicts and contacting the appropriate authorities if necessary.
  5. Enforce store policies: The Officer will be responsible for enforcing store policies, such as bag checks and identifying and preventing shoplifting.
  6. Collaborate with team members: The Asset Protection Officer will work closely with other team members, such as store managers and sales associates, to ensure a safe and secure environment for all.
  7. Provide excellent customer service: The Officer will be expected to provide top-notch customer service, including assisting customers with any security-related concerns or issues.
  8. Maintain accurate records: The Officer will be responsible for maintaining accurate records of incidents, investigations, and any other relevant information related to store security.
  9. Stay up-to-date on security procedures: The Asset Protection Officer will be expected to stay informed about current security procedures and make recommendations for improvements when necessary.
  10. Uphold company values: The Officer will be expected to uphold the company's values and maintain a professional and respectful demeanor at all times.
Where is this job?
This job is located at Arcadia, CA, USA
Job Qualifications
  • Knowledge Of Security Protocols And Procedures: An Asset Protection Officer At Macy's Should Have A Thorough Understanding Of Security Protocols And Procedures To Ensure The Safety Of The Store And Its Assets. This Includes Familiarity With Cctv Monitoring, Access Control Systems, And Emergency Response Plans.

  • Strong Observation And Surveillance Skills: As An Asset Protection Officer, One Must Have Excellent Observation And Surveillance Skills To Identify Potential Threats And Suspicious Behavior. This Includes Being Able To Monitor Multiple Areas Simultaneously And Respond Quickly To Any Suspicious Activity.

  • Ability To Handle Conflict And Difficult Situations: In The Event Of A Security Breach Or Theft, An Asset Protection Officer Must Be Able To Handle Conflicts And Difficult Situations In A Calm And Professional Manner. This May Involve Detaining Suspects, Conducting Investigations, And Working With Law Enforcement.

  • Physical Fitness And Stamina: The Role Of An Asset Protection Officer May Require Standing For Long Periods, Patrolling The Store, And Responding To Emergency Situations. Therefore, Physical Fitness And Stamina Are Essential Qualifications For This Job.

  • Excellent Communication And Interpersonal Skills: An Asset Protection Officer Must Have Strong Communication And Interpersonal Skills To Effectively Interact With Customers, Employees, And Management. This Includes Being Able To Diffuse Tense Situations, Provide Clear Instructions, And Write Detailed Incident Reports.

Required Skills
  • Communication

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Surveillance

  • Emergency Response

  • Investigation

  • Alertness

  • Physical Fitness

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Dependability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Asset Protection Officer in Arcadia, CA, USA is $13.50 - $19.50 per hour.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2024
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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