Macy's

Asset Protection Officer

Macy's

Baltimore, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where we believe in making magic happen every day. As an Asset Protection Officer, you will play a critical role in ensuring the safety and security of our team members, customers, and merchandise. We are looking for a highly motivated and detail-oriented individual to join our team and help us maintain a safe and secure environment for everyone. If you are passionate about protecting others and have a strong sense of integrity, then we want to hear from you. Join us and be a part of something truly special at Macy's.

  1. Monitor and patrol the store premises to prevent and detect any suspicious or criminal activity.
  2. Respond promptly and effectively to any security or safety incidents, including but not limited to theft, accidents, and medical emergencies.
  3. Conduct thorough investigations of any security incidents and provide detailed reports to the store management.
  4. Collaborate with store management and other team members to develop and implement effective security procedures.
  5. Utilize CCTV and other surveillance equipment to monitor store activity and identify potential security threats.
  6. Identify and apprehend individuals suspected of committing theft or other criminal activities.
  7. Conduct regular audits and checks to ensure compliance with company policies and procedures.
  8. Train and educate team members on security protocols and procedures to promote a safe and secure work environment.
  9. Monitor and control access to the store, including after hours, to prevent unauthorized entry.
  10. Communicate any security concerns or issues to the store management in a timely and efficient manner.
  11. Maintain a professional demeanor and provide exceptional customer service to all team members and customers.
  12. Stay updated on the latest security and safety trends and techniques to continuously improve the store's security measures.
  13. Collaborate with external law enforcement agencies when necessary to resolve security issues and incidents.
  14. Ensure the proper functioning and maintenance of security equipment and report any malfunctions to the appropriate authorities.
  15. Uphold the company's values of integrity and ethics in all aspects of the job.
Where is this job?
This job is located at Baltimore, MD, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Education Requirement For An Asset Protection Officer At Macy's Is A High School Diploma Or Equivalent.

  • Prior Experience In Security Or Law Enforcement: A Background In Security Or Law Enforcement Is Preferred For This Role, As It Provides The Necessary Skills And Training To Handle Potential Security Threats.

  • Strong Communication And Interpersonal Skills: As An Asset Protection Officer, One Must Be Able To Effectively Communicate With Both Customers And Fellow Team Members, As Well As Have The Ability To Diffuse Tense Situations.

  • Knowledge Of Safety And Security Protocols: A Thorough Understanding Of Safety And Security Procedures Is Crucial For An Asset Protection Officer, As They Are Responsible For Protecting The Store And Its Assets.

  • Ability To Work In A Fast-Paced Environment: Macy's Is A Busy Retail Environment And An Asset Protection Officer Must Be Able To Handle High-Stress Situations And Make Quick Decisions In Order To Maintain The Safety And Security Of The Store.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Surveillance

  • Emergency Response

  • Physical Fitness

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Officer in Baltimore, MD, USA is $35,000 - $45,000 per year. This may vary depending on experience, education, and specific job duties.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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