Macy's

Asset Protection Officer

Macy's

Columbus, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where we believe in providing a safe and secure environment for our customers and employees. We are seeking a highly motivated and vigilant individual to join our team as an Asset Protection Officer. As an Asset Protection Officer, you will play a crucial role in protecting our merchandise and assets from theft, fraud, and other risks. Your strong observation skills and attention to detail, combined with your ability to effectively communicate and collaborate with others, will make you a valuable asset to our team. If you are passionate about maintaining a safe and secure environment and possess the necessary qualifications, we encourage you to apply for this exciting opportunity.

  1. Monitor and patrol the store premises to identify and prevent theft, fraud, and other security risks.
  2. Conduct regular and thorough checks of all exits and entrances to ensure they are properly secured.
  3. Monitor surveillance cameras and respond promptly to any suspicious or concerning activity.
  4. Work closely with store management and other team members to identify and address potential security vulnerabilities.
  5. Respond quickly and appropriately to any security incidents, including calmly and professionally handling confrontations with potentially hostile individuals.
  6. Maintain a high level of awareness and alertness at all times, proactively identifying and reporting any potential security threats.
  7. Collaborate with law enforcement and other external agencies as needed to investigate and resolve security incidents.
  8. Keep accurate and detailed records of all security incidents and activities.
  9. Provide exceptional customer service by assisting customers with any security-related concerns or questions.
  10. Participate in regular training and education sessions to stay updated on security procedures and protocols.
  11. Ensure compliance with all company policies and procedures related to security and asset protection.
  12. Communicate effectively and professionally with customers, employees, and management.
  13. Maintain a professional and courteous demeanor at all times, reflecting Macy's values and commitment to providing a safe and secure shopping environment.
  14. Continuously strive to improve security processes and procedures, making recommendations for enhancements when appropriate.
  15. Adhere to all safety guidelines and protocols to ensure the well-being of customers and employees.
Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications
  • Prior Experience In Retail Security Or Loss Prevention: This Role Requires Knowledge Of Retail Security Procedures And Techniques, So Previous Experience In A Similar Role Is Preferred.

  • Strong Communication And Interpersonal Skills: Asset Protection Officers Must Be Able To Effectively Communicate With Both Customers And Colleagues, De-Escalate Potential Conflicts, And Work Collaboratively With Other Store Employees.

  • Knowledge Of Safety And Security Protocols: Candidates Should Be Familiar With Safety And Security Protocols, Such As Emergency Response Procedures And Cctv Monitoring, To Ensure The Safety Of Customers And Employees.

  • Physical Fitness And Agility: This Role May Require Standing, Walking, And Patrolling For Extended Periods Of Time, As Well As The Ability To Lift And Move Heavy Objects, So Candidates Should Be Physically Fit And Able To Meet The Physical Demands Of The Job.

  • Attention To Detail And Problem-Solving Skills: Asset Protection Officers Must Be Observant And Detail-Oriented, Able To Identify Potential Security Risks Or Suspicious Behavior, And Make Quick Decisions To Address Any Issues That Arise. Strong Problem-Solving Skills Are Also Important For Effectively Handling Unexpected Situations.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Problem-Solving

  • Surveillance

  • Emergency Response

  • Decision-Making

  • Physical Fitness

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Officer in Columbus, OH, USA is $27,000 - $45,000 per year. However, this can vary depending on the specific job duties, experience level, and industry of the position.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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