Macy's

Asset Protection Officer

Macy's

Orlando, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where we value the safety and security of our customers and employees. We are currently seeking an experienced and dedicated individual to join our team as an Asset Protection Officer. As an Asset Protection Officer, you will play a crucial role in protecting our store's assets, preventing theft and ensuring a safe shopping environment for all. We are searching for someone who is highly observant, customer-service oriented, and able to handle potentially stressful situations with professionalism and confidence. If you have a strong sense of responsibility and a passion for maintaining safety, we invite you to apply for this important role at Macy's.

  1. Monitor and patrol the store premises to deter and detect potential theft or fraudulent activities.
  2. Utilize CCTV and other security equipment to identify and report suspicious behavior.
  3. Conduct thorough bag checks and inspections of customer purchases as needed.
  4. Collaborate with store management and other security personnel to develop and implement effective security procedures and protocols.
  5. Respond promptly and appropriately to any security or safety threats, including emergency situations.
  6. Provide exceptional customer service by addressing and resolving any concerns or issues related to security.
  7. Maintain accurate and up-to-date records of security incidents and report them to the appropriate authorities.
  8. Stay updated on current security trends and techniques to continuously improve the effectiveness of asset protection measures.
  9. Serve as a visible and approachable presence in the store, promoting a safe and welcoming shopping environment.
  10. Act as a liaison between the store and law enforcement agencies, cooperating with investigations and providing necessary documentation and evidence.
  11. Train and educate store employees on asset protection procedures and security awareness.
  12. Maintain confidentiality and adhere to ethical standards while handling sensitive information.
Where is this job?
This job is located at Orlando, FL, USA
Job Qualifications
  • Prior Experience In Security Or Loss Prevention: Candidates For An Asset Protection Officer Position At Macy's Should Have Previous Experience In Security Or Loss Prevention, Preferably In A Retail Setting. This Will Demonstrate Their Understanding Of The Role And Their Ability To Handle Potential Security Threats.

  • Strong Communication Skills: As An Asset Protection Officer, One Will Be Required To Communicate Effectively With Both Customers And Colleagues. This Includes Writing Incident Reports, Conducting Interviews, And Providing Clear Instructions And Directions During Emergency Situations.

  • Knowledge Of Safety And Security Protocols: A Successful Asset Protection Officer At Macy's Should Have A Strong Understanding Of Safety And Security Procedures. This Includes Knowledge Of Emergency Response Protocols, Fire Safety, And Inventory Control Procedures.

  • Ability To Handle High-Pressure Situations: Working In Asset Protection Can Involve Dealing With High-Pressure Situations, Such As Theft, Accidents, Or Conflicts With Customers. Candidates For This Position Should Be Able To Stay Calm Under Pressure And Make Quick, Rational Decisions.

  • Attention To Detail: Asset Protection Officers Are Responsible For Identifying Potential Security Threats And Preventing Loss For The Company. Therefore, Attention To Detail Is Crucial In This Role. Candidates Should Be Able To Notice And Report Any Suspicious Activities, As Well As Accurately Document Incidents And Maintain Accurate Records.

Required Skills
  • Communication

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Problem-Solving

  • Surveillance

  • Emergency Response

  • Investigation

  • Safety Protocols

  • Physical Fitness

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Officer in Orlando, FL, USA is $25,000 to $45,000 per year. This range can vary depending on factors such as experience, employer, and location. Experienced and highly qualified individuals may earn higher salaries in this field.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 22nd, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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