Macy's

Asset Protection Detective

Macy's

Santa Clara, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a proactive individual with a strong eye for detail? Do you have a passion for customer service and a desire to maintain a safe and secure environment? If so, we have a role that may be perfect for you! Macy's is seeking an Asset Protection Detective to join our team. As an Asset Protection Detective, you will play a vital role in protecting our store assets, as well as ensuring the safety of our customers and employees. We are looking for someone who is attentive, observant, and able to think on their feet. If you possess these qualities and have a background in security or law enforcement, we encourage you to apply for this exciting opportunity.

  1. Monitor and maintain the safety and security of the store and its assets.
  2. Conduct regular patrols and surveillance of the store to identify potential security risks and theft.
  3. Respond promptly and professionally to any security incidents or emergencies.
  4. Collaborate with store management and law enforcement to investigate and resolve security incidents.
  5. Utilize CCTV and other security tools to monitor and document suspicious activity.
  6. Provide exceptional customer service by engaging with customers and addressing any concerns related to safety and security.
  7. Follow company policies and procedures to prevent and detect theft and fraud.
  8. Conduct thorough and accurate investigations and reports for all security incidents.
  9. Stay up to date on security and safety protocols and make recommendations for improvements as needed.
  10. Maintain a high level of confidentiality and professionalism when handling sensitive information.
  11. Communicate effectively with team members and management regarding security concerns and updates.
  12. Participate in training and development programs to continuously improve skills and knowledge.
  13. Adhere to all legal and ethical standards related to asset protection.
  14. Act as a role model for other team members by demonstrating a strong work ethic and commitment to safety.
  15. Perform other duties as assigned by management.
Where is this job?
This job is located at Santa Clara, CA, USA
Job Qualifications
  • Minimum Of 1-2 Years Of Experience In Asset Protection Or Loss Prevention, Preferably In A Retail Environment.

  • Knowledge Of State And Federal Laws Related To Theft And Fraud, As Well As Store Policies And Procedures For Handling These Situations.

  • Strong Communication And Interpersonal Skills, With The Ability To Effectively Interact With Both Customers And Team Members.

  • Attention To Detail And Ability To Accurately Document Incidents And Maintain Records.

  • Ability To Work A Flexible Schedule, Including Nights And Weekends, To Ensure Proper Coverage For The Store.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Surveillance

  • Security protocols

  • Fraud detection

  • Investigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Detective in Santa Clara, CA, USA is $35,000 - $58,000 per year. This can vary depending on the specific company, experience level, and other factors.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeMay 22nd, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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