Macy's

Asset Protection Detective

Macy's

Chicago, IL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Macy's, we believe that our customers deserve a safe and secure shopping experience. That's why we are seeking a highly qualified Asset Protection Detective to join our team. As an Asset Protection Detective, you will play a crucial role in ensuring the protection of our merchandise, customers, and employees. We are looking for a detail-oriented and reliable individual who can proactively identify and prevent potential security threats. If you are passionate about maintaining a safe environment and have the necessary qualifications, we would love to have you on our team.

  1. Monitor and observe customer and employee activity within the store to identify potential security threats.
  2. Conduct routine patrols of the store to ensure the safety and security of merchandise, customers, and employees.
  3. Collaborate with store management to develop and implement security procedures and protocols.
  4. Investigate and report any suspicious behavior or incidents to store management and corporate security.
  5. Utilize surveillance systems and equipment to monitor and record activity within the store.
  6. Identify and address any gaps in security measures and make recommendations for improvement.
  7. Work closely with law enforcement and emergency services in the event of an incident.
  8. Train and educate store employees on security procedures and protocols.
  9. Maintain accurate records of incidents, reports, and investigations.
  10. Keep up to date with current security trends and implement best practices to ensure the safety and security of the store.
  11. Respond to and resolve any customer or employee concerns related to security.
  12. Conduct regular audits of inventory to ensure accuracy and identify any potential theft or loss.
  13. Communicate and collaborate with other Asset Protection Detectives and store personnel to maintain a cohesive and effective security team.
  14. Adhere to all company policies and procedures, as well as local, state, and federal laws and regulations.
  15. Maintain confidentiality and professionalism at all times.
Where is this job?
This job is located at Chicago, IL, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Requirement For An Asset Protection Detective At Macy's Is A High School Diploma Or Equivalent. This Ensures That The Individual Has A Basic Level Of Education And Is Able To Understand And Carry Out Job Responsibilities Effectively.

  • Previous Experience In Security Or Loss Prevention: Macy's Prefers Candidates Who Have Previous Experience In Security Or Loss Prevention. This Could Be In A Retail Setting Or In A Similar Role At Another Company. This Experience Demonstrates The Candidate's Understanding Of Security Protocols And Procedures.

  • Knowledge Of Cctv Systems And Other Security Equipment: Asset Protection Detectives At Macy's Are Responsible For Monitoring And Maintaining The Store's Cctv Systems And Other Security Equipment. Therefore, Candidates Should Have A Good Understanding Of How These Systems Work And How To Troubleshoot Any Issues That May Arise.

  • Strong Observation And Communication Skills: Detecting And Preventing Theft And Other Security Threats Requires Keen Observation Skills And The Ability To Communicate Effectively With Other Team Members And Store Management. Candidates For This Role Should Possess Strong Verbal And Written Communication Skills.

  • Ability To Work Flexible Hours: Macy's Stores Operate On A Flexible Schedule, Including Evenings, Weekends, And Holidays. As An Asset Protection Detective, The Candidate Should Be Willing And Able To Work These Non-Traditional Hours As Needed To Ensure The Store's Security And Safety.

Required Skills
  • Communication Skills

  • Data Analysis

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Investigative skills

  • Fraud detection

  • Surveillance Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Detective in Chicago, IL, USA is $30,000 to $45,000 per year. This can vary depending on factors such as experience, location, and company size. Some companies may also offer bonuses and benefits as part of the compensation package for this position.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 29th, 2024
Apply BeforeMay 22nd, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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