Macy's

Asset Protection Detective

Macy's

Nashville, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a proactive and detail-oriented individual with a passion for protecting assets? Macy's is seeking an Asset Protection Detective to join our team. In this role, you will play a crucial role in safeguarding our stores and merchandise from loss and theft. We are looking for someone who possesses strong investigative skills, exceptional communication abilities, and a commitment to upholding our company's values. If you are looking for a challenging and rewarding career in asset protection, we encourage you to apply for this exciting opportunity at Macy's.

  1. Conduct investigations: The Asset Protection Detective will be responsible for conducting thorough investigations into any potential loss or theft within the store. This includes reviewing security footage, interviewing witnesses, and gathering evidence.
  2. Safeguard assets: As an Asset Protection Detective, it is your responsibility to ensure the safety and security of all merchandise and assets within the store. This may involve implementing security measures, monitoring high-risk areas, and identifying and addressing potential vulnerabilities.
  3. Monitor and report: The ideal candidate will be proactive in monitoring for any suspicious activity or behavior within the store and promptly report any potential threats or incidents to the appropriate parties.
  4. Collaborate with team: The Asset Protection Detective will work closely with other members of the asset protection team, as well as store management, to share information and coordinate efforts in preventing and addressing loss and theft.
  5. Uphold company values: Macy's has a strong commitment to integrity and ethical behavior. The Asset Protection Detective will be expected to uphold these values in all aspects of their work, including when interacting with colleagues, customers, and potential suspects.
  6. Communicate effectively: Excellent communication skills are essential for this role. The Asset Protection Detective will need to communicate clearly and professionally with team members, store management, and outside authorities when necessary.
  7. Stay updated on policies and procedures: It is the responsibility of the Asset Protection Detective to stay informed on company policies and procedures related to asset protection and to ensure that they are being followed at all times.
  8. Train and educate: As an expert in asset protection, the Asset Protection Detective may be responsible for training and educating other team members on best practices for preventing loss and theft.
  9. Stay organized: Attention to detail and strong organizational skills are crucial for this role. The Asset Protection Detective will be responsible for maintaining accurate records, managing evidence, and documenting investigations.
  10. Uphold a positive image: As a representative of Macy's, the Asset Protection Detective should maintain a professional and positive image at all
Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Prior Experience In Asset Protection Or Loss Prevention: This Could Include Working As A Security Guard, Store Detective, Or Loss Prevention Specialist In A Retail Setting. Knowledge Of Security Procedures, Theft Detection Techniques, And Investigative Methods Is Essential For This Role.

  • Strong Observation And Surveillance Skills: As An Asset Protection Detective, You Will Be Responsible For Monitoring Customer And Employee Behavior To Identify Potential Theft Or Fraudulent Activity. This Requires Excellent Observation Skills And The Ability To Pay Attention To Detail.

  • Ability To Work Under Pressure: Asset Protection Detectives May Be Required To Deal With Challenging Situations, Such As Identifying And Apprehending Suspects, Managing Conflicts, And Dealing With Uncooperative Individuals. The Ability To Remain Calm And Act Decisively Under Pressure Is Crucial For Success In This Role.

  • Communication And Interpersonal Skills: Effective Communication Is Essential For Working With Store Employees, Customers, And Law Enforcement. Asset Protection Detectives Must Be Able To Communicate Clearly And Confidently, Both Verbally And In Writing, To Report Incidents And Provide Testimony If Necessary.

  • Knowledge Of Retail Operations And Inventory Management: A Strong Understanding Of Retail Operations And Inventory Management Is Important For Identifying And Preventing Theft And Fraud. This Includes Knowledge Of Store Layout, Merchandise Flow, And Inventory Control Procedures. Familiarity With Pos Systems And Cctv Surveillance Systems Is Also Beneficial.

Required Skills
  • Communication Skills

  • Attention to detail

  • Crisis Management

  • Conflict Resolution

  • Risk assessment

  • Teamwork

  • Surveillance

  • observation skills

  • Fraud detection

  • Customer

  • Investigative Techniques

  • Retail Security

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Detective in Nashville, TN, USA is approximately $35,000 to $45,000 per year. This may vary depending on the specific company, experience level, and job responsibilities. Some companies may offer additional benefits such as bonuses or commission.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeMay 10th, 2026
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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