Macy's

Asset Protection Detective

Macy's

Kansas City, MO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where we are committed to creating an exceptional shopping experience for our customers. As an Asset Protection Detective, you will play a crucial role in maintaining the safety and security of our merchandise and customers. We are seeking a highly motivated and detail-oriented individual with a passion for protecting and preserving our assets. If you have a strong sense of integrity and the ability to think quickly on your feet, we would love to have you join our team.

  1. Monitor and maintain the safety and security of Macy's merchandise and customers at all times.
  2. Conduct regular patrols of the store to identify and address any potential security threats or risks.
  3. Work closely with store management and other team members to ensure a safe and secure environment for both employees and customers.
  4. Utilize surveillance and other security equipment to identify and deter theft, fraud, and other criminal activities.
  5. Respond promptly and effectively to any security incidents or emergencies, following proper procedures and protocols.
  6. Conduct thorough investigations of any reported incidents, gathering evidence and working with law enforcement as needed.
  7. Stay up-to-date on the latest security and safety protocols and procedures, and make recommendations for improvements as needed.
  8. Provide excellent customer service by assisting customers and addressing any security concerns or questions they may have.
  9. Continuously monitor and review security procedures to identify and address any vulnerabilities or areas for improvement.
  10. Maintain a high level of confidentiality and integrity in handling sensitive information related to security matters.
  11. Collaborate with other departments, such as Loss Prevention and Risk Management, to ensure a comprehensive approach to asset protection.
  12. Complete all necessary paperwork and documentation accurately and in a timely manner.
  13. Train and educate other team members on security procedures and protocols.
  14. Act as a role model for professionalism, integrity, and excellent customer service.
Where is this job?
This job is located at Kansas City, MO, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Requirement For A Asset Protection Detective At Macy's Is A High School Diploma Or Equivalent. This Demonstrates Basic Educational Competency And Ability To Learn And Follow Policies And Procedures.

  • Prior Experience In Security Or Loss Prevention: Macy's May Prefer Candidates With Prior Experience In Security Or Loss Prevention, As This Demonstrates Familiarity With Industry Practices And Protocols.

  • Strong Observation And Surveillance Skills: A Key Responsibility Of An Asset Protection Detective Is To Monitor And Observe Suspicious Behavior Or Activity. Therefore, Candidates Should Possess Excellent Observation And Surveillance Skills To Effectively Identify Potential Risks Or Threats.

  • Knowledge Of Retail Operations: A Good Understanding Of Retail Operations And Procedures, Such As Inventory Management And Point-Of-Sale Systems, Is Important For An Asset Protection Detective. This Allows Them To Better Detect And Prevent Theft Or Fraud Within The Store.

  • Communication And Teamwork Skills: Asset Protection Detectives Often Work In Teams And Need To Communicate Effectively With Other Store Employees, As Well As Law Enforcement, In Case Of An Incident. Therefore, Strong Communication And Teamwork Skills Are Essential For This Role.

Required Skills
  • Attention to detail

  • Crisis Management

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Security protocols

  • Fraud detection

  • Investigative Techniques

  • Surveillance Skills

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Detective in Kansas City, MO, USA is $30,000-$40,000 per year. This may vary based on factors such as experience, location, and company size. Some larger companies may offer higher salaries for this position.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeSeptember 18th, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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