Macy's

Asset Protection Detective

Macy's

Houston, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's! We are currently seeking a highly motivated and observant individual to join our team as an Asset Protection Detective. In this role, you will play a critical role in ensuring the safety and security of our merchandise and customers. We are looking for someone who is dedicated, detail-oriented, and able to think on their feet. If you have a keen eye for potential risks and the ability to handle difficult situations with professionalism, we want to hear from you!

  1. Monitor and patrol the store premises to prevent theft and ensure the safety of customers and employees.
  2. Conduct routine inspections of merchandise and inventory to identify any potential risks or security vulnerabilities.
  3. Utilize surveillance systems and other security equipment to monitor and track any suspicious activity.
  4. Respond quickly and appropriately to any security incidents or emergencies, including detaining and apprehending suspects if necessary.
  5. Collaborate with store management and other team members to develop and implement effective security procedures and protocols.
  6. Stay up-to-date on current security trends and techniques to continuously improve the store's security measures.
  7. Provide excellent customer service by greeting and assisting customers, addressing any security concerns they may have, and maintaining a friendly and approachable demeanor.
  8. Complete thorough and accurate incident reports for any security incidents or violations and follow up as needed.
  9. Work closely with law enforcement and legal authorities as needed to investigate and resolve any security-related incidents.
  10. Maintain confidentiality and professionalism in all situations, especially when handling sensitive information or dealing with difficult individuals.
Where is this job?
This job is located at Houston, TX, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Education Requirement For A Asset Protection Detective At Macy's Is A High School Diploma Or Equivalent.

  • Previous Experience In Security Or Loss Prevention: Candidates With Prior Experience In Security Or Loss Prevention, Particularly In A Retail Setting, Will Be Preferred For The Role Of Asset Protection Detective At Macy's.

  • Strong Communication And Interpersonal Skills: This Job Requires Frequent Interaction With Customers, Store Employees, And Law Enforcement Personnel. Therefore, Candidates Must Possess Excellent Communication And Interpersonal Skills.

  • Understanding Of Security Protocols And Procedures: A Sound Knowledge Of Security Protocols And Procedures Is Essential For A Asset Protection Detective At Macy's. This Includes Knowledge Of Cctv Systems, Alarm Systems, And Emergency Response Procedures.

  • Ability To Handle High-Pressure Situations: The Job Of A Asset Protection Detective May Involve Handling Difficult Situations, Such As Theft Or Customer Disputes. Therefore, Candidates Must Have The Ability To Remain Calm And Handle High-Pressure Situations Effectively.

Required Skills
  • Communication Skills

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Analytical Thinking

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Surveillance

  • Fraud detection

  • Investigation

  • Security Procedures

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Asset Protection Detective in Houston, TX, USA is between $35,000 and $45,000 per year. However, this can vary depending on factors such as experience, education, and the specific company or organization. Some companies may also offer additional benefits and bonuses.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeMay 22nd, 2025
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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