Welcome to Macy's, where we value the safety and security of our customers and employees. As an Asset Protection Detective, you will play a crucial role in protecting our merchandise, assets, and people. Your sharp eye for detail and quick thinking will be essential in identifying and preventing theft, fraud, and other security threats. Join our team and help us create a secure shopping environment for all. We are looking for individuals who are dedicated, observant, and proactive. Previous experience in loss prevention or security is preferred, but not required. Strong communication and conflict-resolution skills are a must, as you will be interacting with various team members and customers. A high level of integrity and ethical standards is vital in this role. If you are passionate about safety and thrive in a fast-paced environment, we would love to have you on our team.
- Monitor and patrol the store premises to identify and prevent potential security threats such as theft, fraud, and vandalism.
- Maintain a high level of alertness and awareness to promptly respond to any suspicious activity or behavior.
- Use various surveillance systems and tools to observe and track any unusual behavior or incidents.
- Collaborate with store management and fellow team members to develop and implement effective security procedures and protocols.
- Conduct thorough investigations of any reported incidents or suspicious situations, gather evidence, and provide detailed reports.
- Interact with customers and team members in a professional and courteous manner, while enforcing store policies and procedures.
- Monitor and control access to restricted areas, ensuring only authorized personnel have entry.
- Assist in training new team members on security procedures and protocols.
- Maintain accurate and organized records of incidents, investigations, and other security-related information.
- Stay up-to-date with the latest security and loss prevention techniques and technologies.
- Follow all safety protocols and guidelines to ensure a safe working environment for all employees.
- Act as a liaison between store management and law enforcement in the event of a security incident.
- Demonstrate a high level of integrity and ethical standards in all interactions and decisions.
- Regularly communicate with store management regarding any security concerns or issues.
- Adhere to Macy's policies and procedures at all times.
High School Diploma Or Equivalent: A Minimum Of A High School Diploma Or Ged Is Required For This Position.
Experience In Security Or Law Enforcement: Candidates Should Have Prior Experience In Security Or Law Enforcement, Preferably In Asset Protection Or Loss Prevention.
Strong Communication And Interpersonal Skills: Asset Protection Detectives Must Be Able To Effectively Communicate With A Variety Of Individuals, Both Verbally And In Writing.
Knowledge Of Retail Operations: Familiarity With Retail Operations, Including Inventory Management, Theft Prevention, And Cctv Systems, Is Essential For This Role.
Ability To Work Flexible Hours: This Position May Require Working Evenings, Weekends, And Holidays, So Candidates Must Be Willing To Work A Flexible Schedule.
Communication
Time Management
Attention to detail
Conflict Resolution
customer service
Risk assessment
Teamwork
Fraud prevention
Surveillance
Security protocols
Observational skills
Investigation
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Asset Protection Detective in New York, NY, USA is $43,524 - $60,000 per year. This may vary depending on the company, location, and level of experience of the individual.
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Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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