Macy's

Asset Protection Detective

Macy's

San Francisco, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Macy's is seeking an experienced Asset Protection Detective to join our team and help protect our customers, staff, and property. In this role, you will be responsible for detecting and deterring shoplifting and other theft related activities while providing exceptional customer service. Our ideal candidate will have a passion for retail and a commitment to the safety of our customers and employees.The successful candidate will have excellent observational skills and strong communication abilities. They will also need to be comfortable working in a fast-paced and dynamic environment. To be successful in this role, you should have a high school diploma or equivalent and prior experience in security or law enforcement.

Responsibilities: • Monitor customers for suspicious activity and respond to any potential theft incidents. • Educate customers on store policies and procedures. • Provide exceptional customer service and maintain a professional attitude at all times. • Maintain a daily log of activities and submit to the management team on a regular basis. • Respond to emergency situations in a timely and appropriate manner. • Utilize security technology such as CCTV cameras to identify potential security threats. • Conduct investigations and interviews with customers and staff. • Apprehend and detain shoplifters until local law enforcement arrives. • Create and execute loss prevention training programs. • Assist with the development and implementation of store policies and procedures. • Remain up-to-date on the latest trends and techniques related to asset protection.

Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Ability To Work Independently

  • Ability To Lift Up To Pounds

  • Excellent Verbal And Written Communication Skills

  • Ability To Stand For Long Periods

  • Knowledge Of Relevant Laws And Regulations

  • Good Physical Condition

  • Ability To Operate Security Equipment

  • Excellent Knowledge Of Security Protocols

Required Skills
  • Documentation

  • Communication

  • Interpersonal skills

  • Attention to detail

  • Problem Solving

  • Conflict Resolution

  • customer service

  • Report Writing

  • Incident response

  • interrogation

  • Surveillance

  • Investigation

  • Patrolling

  • Evidence Collection

  • Discreetness

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Detective in San Francisco, CA, USA is between $44,000 and $81,000 per year. This range is based on salaries reported by current and former employees of the position.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 13th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started