Macy's

Asset Protection Associate

Macy's

San Diego, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where every day is an opportunity to make a difference in the retail industry. We are currently seeking a motivated and dedicated individual to join our team as an Asset Protection Associate. In this role, you will play a crucial role in ensuring the safety and security of our merchandise and customers. Your strong attention to detail, excellent communication skills, and ability to think on your feet will make you an integral part of our Asset Protection team. Join us and be a part of a dynamic and rewarding environment where your skills and talents will be valued and appreciated.

  1. Monitor and maintain the safety and security of the store by patrolling and conducting surveillance.
  2. Identify and report any potential theft or fraudulent activities to management.
  3. Collaborate with store management and other departments to develop and implement strategies to prevent theft and reduce shrinkage.
  4. Utilize CCTV and other security systems to effectively monitor and deter theft and other criminal activities.
  5. Conduct thorough investigations and gather evidence in cases of suspected theft or fraudulent activities.
  6. Communicate effectively with customers, store employees, and law enforcement personnel in a professional and respectful manner.
  7. Enforce store policies and procedures to ensure the safety of employees and customers.
  8. Train and educate store employees on theft prevention techniques and best practices.
  9. Conduct audits and inspections to ensure compliance with store policies and procedures.
  10. Maintain accurate and detailed records of all incidents and investigations.
  11. Assist with emergency situations and provide first aid or assistance as needed.
  12. Keep up to date with current industry trends and security techniques.
  13. Continuously monitor and assess potential security risks and provide recommendations for improvement.
  14. Engage in continuous learning and development to enhance skills and knowledge in asset protection.
  15. Uphold the company's values and promote a positive and welcoming environment for all customers and employees.
Where is this job?
This job is located at San Diego, CA, USA
Job Qualifications
  • Knowledge Of Loss Prevention Techniques: A Qualified Asset Protection Associate Should Have An Understanding Of Loss Prevention Techniques And Strategies In Order To Effectively Prevent And Detect Theft And Fraud Within The Store.

  • Experience In Surveillance And Investigation: Previous Experience In Surveillance And Investigation, Such As Monitoring Store Activity And Conducting Internal Investigations, Is An Important Qualification For An Asset Protection Associate.

  • Strong Communication Skills: Effective Communication Skills Are Essential For An Asset Protection Associate To Interact With Customers, Store Employees, And Law Enforcement Officials In A Professional And Efficient Manner.

  • Attention To Detail: The Role Of An Asset Protection Associate Requires A High Level Of Attention To Detail In Order To Accurately Identify And Document Suspicious Behavior And Incidents Within The Store.

  • Physical Fitness And Ability: This Position May Require Standing, Walking, And Physical Exertion For Extended Periods Of Time, So A Good Level Of Physical Fitness And Stamina Is Necessary For An Asset Protection Associate.

Required Skills
  • Communication Skills

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Investigative skills

  • Emergency Response

  • Fraud detection

  • Surveillance Monitoring

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Multitasking

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Asset Protection Associate in San Diego, CA, USA is between $28,000 and $40,000 per year. However, this can vary depending on the specific company, location, and experience level of the individual. Some companies may offer higher salaries for more experienced and qualified candidates. Additionally, benefits such as bonuses, healthcare, and retirement plans may also be included in the overall compensation package.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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