Macy's

Asset Protection Associate

Macy's

Tampa, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Macy's, where we believe in creating a safe and secure shopping environment for our customers and employees. We are currently seeking a motivated and vigilant individual to join our team as an Asset Protection Associate.As an Asset Protection Associate, you will play a crucial role in protecting our merchandise, minimizing loss, and maintaining a positive shopping experience for our customers. You will work closely with our store team to identify and prevent potential theft, monitor and respond to security alarms, and provide exceptional customer service.To be successful in this role, we are looking for someone who is highly observant, detail-oriented, and has excellent communication skills. Previous experience in security or loss prevention is preferred, but not required. Our ideal candidate is someone who takes pride in their work and is committed to upholding our company values of integrity, teamwork, and customer focus.If you are passionate about keeping people and property safe, and are ready to be a part of a dynamic team, we encourage you to apply for our Asset Protection Associate position at Macy's.

  1. Monitor and patrol the store premises to identify and prevent potential theft or other security threats.
  2. Collaborate with store team to maintain a safe and secure shopping environment for customers and employees.
  3. Respond to security alarms and emergencies in a timely and efficient manner.
  4. Conduct regular inspections and audits to ensure proper security measures are in place.
  5. Communicate effectively with customers and employees to address any security concerns or incidents.
  6. Utilize surveillance systems and other tools to monitor and identify potential security risks.
  7. Report any suspicious or criminal activity to the appropriate authorities.
  8. Assist in the apprehension and detention of suspected shoplifters or other individuals involved in criminal activity.
  9. Maintain accurate and detailed records of security incidents and investigations.
  10. Proactively identify and address any safety hazards or potential security vulnerabilities within the store.
  11. Provide exceptional customer service by addressing any security-related concerns or inquiries.
  12. Stay up-to-date with company policies and procedures related to asset protection.
  13. Attend trainings and meetings to continuously improve skills and knowledge related to asset protection.
  14. Uphold the company's values of integrity, teamwork, and customer focus in all job duties.
  15. Perform other duties as assigned by the store management team.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Experience In Security Or Loss Prevention: A Qualified Asset Protection Associate At Macy's Should Have Prior Experience In Security Or Loss Prevention, Preferably In A Retail Setting. This Will Ensure They Have A Strong Understanding Of Theft Prevention Techniques And Procedures.

  • Knowledge Of Surveillance And Alarm Systems: Macy's May Require Candidates To Have Knowledge Of Surveillance And Alarm Systems, As These Are Crucial Tools For Monitoring And Preventing Theft. Previous Experience With Cctv Cameras, Alarm Systems, And Other Security Equipment Will Be Beneficial.

  • Strong Observational And Problem-Solving Skills: Asset Protection Associates Need To Be Highly Observant And Able To Identify Suspicious Behavior Or Activities. They Should Also Possess Strong Problem-Solving Skills To Handle Potential Theft Situations Effectively.

  • Ability To Work Flexible Hours: Macy's May Require Asset Protection Associates To Work On Weekends, Evenings, And Holidays, As These Are Peak Shopping Times. Candidates Should Be Willing To Work Flexible Hours And Adapt To Changing Schedules.

  • Excellent Communication And Interpersonal Skills: Asset Protection Associates Interact With Customers, Colleagues, And Law Enforcement On A Regular Basis. Therefore, Excellent Communication And Interpersonal Skills Are Essential To Effectively Handle Any Security-Related Issues That May Arise.

Required Skills
  • Communication

  • Attention to detail

  • Problem Solving

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Investigative skills

  • Surveillance

  • Emergency Response

  • Observation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Asset Protection Associate in Tampa, FL, USA is $38,000 - $45,000 per year. However, salaries may vary depending on the specific company, experience level, and additional skills and qualifications of the individual.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeApril 11th, 2026
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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