Macy's

Asset Protection Associate

Macy's

Raleigh, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Macy's, where we are committed to providing our customers with a safe and secure shopping experience. We are currently seeking a highly motivated and detail-oriented individual to join our team as an Asset Protection Associate. In this role, you will play a crucial role in ensuring the protection of our merchandise, customers, and employees. As a member of our team, you will have the opportunity to make a significant impact on the overall success of our store. We are looking for candidates who possess excellent communication and problem-solving skills, as well as a strong sense of integrity and professionalism. If you are eager to be a part of a dynamic and customer-focused environment, we encourage you to apply for this position.

  1. Monitor and patrol the store premises to prevent theft, vandalism, and other security threats.
  2. Utilize surveillance systems and other security measures to identify and deter potential criminal activity.
  3. Conduct thorough investigations of any reported incidents or suspicious behaviors.
  4. Collaborate with store management and law enforcement to resolve security issues and apprehend suspects.
  5. Train and educate store employees on security procedures and protocols.
  6. Maintain accurate records of all security-related incidents and provide detailed reports as needed.
  7. Proactively identify and address potential safety hazards in the store.
  8. Monitor and control access to restricted areas of the store.
  9. Respond promptly to any emergency situations, such as medical incidents or natural disasters.
  10. Stay updated on the latest security and safety procedures and provide recommendations for improvement.
  11. Provide exceptional customer service and assist customers with any security-related concerns.
  12. Maintain a professional and approachable demeanor at all times.
  13. Adhere to company policies and procedures regarding security and safety measures.
  14. Collaborate with other team members to ensure a safe and secure shopping environment.
  15. Perform other duties as assigned by store management.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications
  • Knowledge Of Loss Prevention Techniques: A Successful Asset Protection Associate At Macy's Should Have A Strong Understanding Of Theft Prevention Techniques, Including Cctv Surveillance, Inventory Management, And Alarm Systems.

  • Attention To Detail: Attention To Detail Is A Critical Skill For An Asset Protection Associate, As They Will Be Responsible For Identifying And Documenting Any Suspicious Activity Or Security Breaches.

  • Communication Skills: Effective Communication Skills Are Essential For An Asset Protection Associate To Interact With Customers, Store Employees, And Law Enforcement Officers. They Should Be Able To Calmly And Clearly Communicate Any Security Concerns Or Incidents.

  • Physical Fitness: Asset Protection Associates May Need To Stand, Walk, Or Patrol For Long Periods, So Physical Fitness And Stamina Are Important Qualifications For This Role.

  • Criminal Justice Or Law Enforcement Background: A Background In Criminal Justice Or Law Enforcement Can Be Beneficial For An Asset Protection Associate As It Provides A Strong Foundation In Security Protocols And Procedures. Previous Experience In Loss Prevention Or Security Is Also Desirable.

Required Skills
  • Communication

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Law enforcement

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Surveillance

  • Emergency Response

  • Fraud detection

  • Investigation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection Associate in Raleigh, NC, USA is $16-$22 per hour. This may vary depending on the specific company, experience level, and additional skills and certifications. Some companies may also offer benefits such as health insurance, retirement plans, and bonuses.

Additional Information
Macy's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 7th, 2024
Apply BeforeJuly 8th, 2026
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About Macy's

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.

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