Administrative Support Team Associate

Welcome to Macy's! We are seeking a highly motivated and organized individual to join our Administrative Support Team as an Associate. As a key member of our team, you will provide vital support to our store operations and ensure the smooth functioning of our daily tasks. This is an excellent opportunity for someone who thrives in a fast-paced and dynamic work environment. If you have a keen eye for detail, exceptional communication skills, and a passion for providing excellent customer service, we would love to have you on our team.

1. Greet and welcome customers to Macy's store with a friendly and positive attitude.
2. Provide exceptional customer service by addressing customer inquiries and concerns in a timely and professional manner.
3. Assist in store operations by performing administrative tasks such as data entry, filing, and record keeping.
4. Maintain a clean and organized work environment to ensure efficient functioning of daily tasks.
5. Collaborate with other team members to ensure smooth and seamless operation of the store.
6. Handle cash transactions accurately and efficiently.
7. Assist in inventory management by monitoring stock levels and reporting any discrepancies.
8. Demonstrate strong communication skills by effectively relaying information to customers and team members.
9. Adhere to company policies and procedures and maintain a high level of confidentiality.
10. Continuously strive to improve processes and procedures to increase efficiency and productivity.
11. Attend and actively participate in team meetings and training sessions.
12. Maintain a positive and professional attitude while representing the brand and company values.
13. Assist in resolving customer complaints and escalate issues to the appropriate manager when necessary.
14. Multi-task and prioritize tasks to handle multiple responsibilities efficiently.
15. Perform any other duties as assigned by the manager or team leader.

According to JobzMall, the average salary range for a Administrative Support Team Associate in Boston, MA, USA is $40,000 to $50,000 per year. However, this can vary depending on factors such as experience, specific job duties, and the employer's industry and size.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.