Administrative Support Team Associate

Welcome to Macy's, where we believe in the power of exceptional customer service and a strong administrative support team. We are currently seeking an enthusiastic and detail-oriented individual to join our team as an Administrative Support Team Associate. In this role, you will play a vital part in ensuring the smooth and efficient running of our daily operations. If you have a passion for providing top-notch administrative support and possess excellent organizational skills, we would love to hear from you!

1. Greet and welcome customers in a friendly and professional manner.
2. Provide exceptional customer service by addressing inquiries and concerns in a timely and efficient manner.
3. Assist with administrative tasks such as data entry, filing, and organizing paperwork.
4. Maintain and update customer records and databases.
5. Coordinate and schedule appointments and meetings.
6. Assist with inventory management and ordering of office supplies.
7. Collaborate with other team members to ensure a cohesive and efficient workflow.
8. Handle incoming and outgoing mail and packages.
9. Respond to phone and email inquiries and direct them to the appropriate department.
10. Proactively identify and resolve any issues that may arise.
11. Uphold company policies and procedures to ensure a safe and positive work environment.
12. Provide support to other departments as needed.
13. Continuously seek ways to improve and streamline administrative processes.
14. Maintain confidentiality and handle sensitive information with discretion.
15. Attend training and development sessions to improve skills and knowledge.

According to JobzMall, the average salary range for a Administrative Support Team Associate in Charlotte, NC, USA is between $35,000 to $45,000 per year. However, this can vary depending on factors such as the individual's level of experience, education, and the specific company they are working for. Some companies may offer higher salaries or additional benefits, while others may offer lower salaries. It is important to research the specific company and their salary range for this position to get a more accurate understanding of the potential earnings.

Macy's, the largest retail brand of Macy's, Inc. delivers fashion and affordable luxury to customers at approximately 670 locations in 45 states, the District of Columbia, Puerto Rico and Guam, as well as to customers in the U.S. and more than 100 international destinations through its leading online store at macys.com. It operates its business under the brand names Macy's, Bloomingdale's, and Bluemercury, which sells merchandise, including apparel and accessories, cosmetics, home furnishings, and other consumer goods. It also provides various support functions to the company's retail operations through its subsidiaries namely, FDS Bank; Macy's Systems and Technology, Inc; Macy's Merchandising Group, Inc; and Macy's Logistics and Operations.