Team Lead, Client Services

At LVMH, we are looking for an experienced Team Lead, Client Services to join our outstanding team. This highly motivated individual will be passionate about providing exceptional customer service and committed to driving client satisfaction. The ideal candidate will have a minimum of 5 years' experience in customer service, a successful track record of team leadership, and outstanding communication and problem-solving skills. If you have the required qualifications and are passionate about leading a team to success, we look forward to hearing from you.

Responsibilities:

1. Lead and supervise a team of customer service professionals to provide exceptional customer service and drive client satisfaction.
2. Develop and implement effective strategies for managing customer inquiries, resolving customer issues, and building customer relationships.
3. Monitor team performance and customer feedback to identify areas of improvement and develop strategies to increase customer satisfaction.
4. Train and mentor team members to ensure their professional growth and development.
5. Develop and maintain strong relationships with external partners and stakeholders.
6. Create and maintain accurate records of customer interactions and transactions.
7. Stay up-to-date with industry trends and best practices.
8. Ensure compliance with company policies and procedures.

According to JobzMall, the average salary range for a Team Lead, Client Services in Santa Monica, CA, USA is between $68,637 and $86,170 per year. This range is based on salaries reported by JobzMall users. Salaries can vary depending on the individual's experience, education, job title, and other factors.

LVMH Moët Hennessy Louis Vuitton, commonly known as LVMH, is a French multinational holding and conglomerate specializing in luxury goods, headquartered in Paris.The company was formed in 1987 through the merger of fashion house Louis Vuitton (founded in 1854) with Moët Hennessy, which was established following the 1971 merger between the champagne producer Moët & Chandon (founded in 1743) and the cognac producer Hennessy (founded in 1765). In 2023, with a valuation of $500 billion, LVMH became the most valuable company in Europe. LVMH is a world leader in luxury with 60 subsidiaries that manage 75 prestigious brands in six different sectors.