Team Lead, Client Services

At LVMH, we are looking for an experienced and highly motivated Team Lead, Client Services to join our team. The ideal candidate will possess excellent communication skills, be highly organized, and be able to think strategically while managing a team.This position requires a high level of professionalism and the ability to develop and maintain strong relationships with clients. The successful candidate will have a proven track record of success in a client-facing role and possess an in-depth knowledge of the industry and our products.Our ideal Team Lead, Client Services will be a self-starter, with the ability to lead a team and provide exceptional customer service. We are looking for an individual who is passionate about client success and is willing to go above and beyond to meet our customers' needs. The successful candidate must possess excellent written and verbal communication skills, be highly organized, and have the ability to multitask in a fast-paced environment.If you are looking for an opportunity to join a dynamic and forward-thinking company and have the skills and experience we are looking for, we want to hear from you!

Responsibilities:

1. Lead a team of client services representatives to provide exceptional customer service.
2. Develop and maintain strong relationships with clients.
3. Think strategically while managing a team.
4. Provide an in-depth knowledge of the industry and LVMH’s products and services.
5. Stay up to date on industry trends and best practices.
6. Identify and resolve any customer service issues in a timely and professional manner.
7. Monitor team performance metrics and develop strategies to improve service levels.
8. Ensure that all customer inquiries are handled in a timely and efficient manner.
9. Develop and implement customer service policies and procedures.
10. Develop and deliver training programs for team members.

According to JobzMall, the average salary range for a Team Lead, Client Services in Miami, FL, USA is $39,795 - $78,342.

LVMH Moët Hennessy Louis Vuitton, commonly known as LVMH, is a French multinational holding and conglomerate specializing in luxury goods, headquartered in Paris.The company was formed in 1987 through the merger of fashion house Louis Vuitton (founded in 1854) with Moët Hennessy, which was established following the 1971 merger between the champagne producer Moët & Chandon (founded in 1743) and the cognac producer Hennessy (founded in 1765). In 2023, with a valuation of $500 billion, LVMH became the most valuable company in Europe. LVMH is a world leader in luxury with 60 subsidiaries that manage 75 prestigious brands in six different sectors.