At LVMH, we are looking for an experienced, driven Sales and Service Leader to join our team. In this role, you will be responsible for managing a team of sales and service professionals to ensure that our customers receive the best possible experience. You will need to have excellent communication and interpersonal skills, as well as the ability to think strategically and lead a motivated team.We are looking for an individual with a proven track record of success in sales and service, as well as the ability to think innovatively and deliver exceptional customer experiences. You should have a good understanding of the luxury industry, the ability to establish trust with customers, and the confidence to act quickly and decisively. We also require a minimum of five years of experience in a similar role, as well as a bachelor’s degree in a relevant field.If you have the necessary qualifications and are looking for an opportunity to work in a fast-paced and dynamic environment, we want to hear from you!
Responsibilities:
- Manage a team of sales and service professionals to ensure excellent customer experience
- Establish trust with customers and manage customer relationships
- Develop and implement strategic plans to improve sales and service performance
- Analyze customer feedback and identify areas for improvement
- Monitor team performance, provide guidance, and ensure that customer expectations are met
- Develop and implement customer-focused initiatives to drive customer loyalty
- Develop training programs and materials to ensure team members have the necessary skills
- Ensure compliance with all relevant laws and regulations
- Coordinate with other departments to ensure efficient operations
Ability To Develop And Implement Strategies
Strong Interpersonal And Communication Skills
Excellent Customer Service Skills
Proven Track Record In Sales And Service Management
Demonstrated Ability To Drive Business Results
Proficiency In Relevant Software And Technology
Ability To Work Collaboratively With Cross-Functional Teams
Knowledge Of Industry Trends And Regulations.
Networking
Strategy
Communication
Coaching
Marketing
Product knowledge
Negotiation
Leadership
customer service
Teamwork
Analytical
Problem-Solving
Adaptability
Organizational
Interpersonal
Communication
Negotiation
Problem Solving
Time management
creativity
Organization
self-motivation
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Sales and Service Leader in Boston, MA, USA is $41,000 to $76,000 per year. The range may vary depending on a variety of factors, including experience, employer, and education.
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LVMH Moët Hennessy Louis Vuitton, commonly known as LVMH, is a French multinational holding and conglomerate specializing in luxury goods, headquartered in Paris.The company was formed in 1987 through the merger of fashion house Louis Vuitton (founded in 1854) with Moët Hennessy, which was established following the 1971 merger between the champagne producer Moët & Chandon (founded in 1743) and the cognac producer Hennessy (founded in 1765). In 2023, with a valuation of $500 billion, LVMH became the most valuable company in Europe. LVMH is a world leader in luxury with 60 subsidiaries that manage 75 prestigious brands in six different sectors.

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