Sales and Service Leader

We are looking for a Sales and Service Leader to join the LVMH family and lead our team to success! As a Sales and Service Leader you will be responsible for driving customer service excellence, developing and leading a high performing client-focused team, and delivering a superior sales experience to our customers. To be successful in this role, you will need to be a strong leader with excellent communication and customer service skills, have a proven track record of success in sales and customer service, and possess the ability to motivate a dynamic team. If you are a passionate and driven Sales and Service Leader with a desire to make a difference and grow with a world-renowned company, then we would love to hear from you!

Responsibilities:

1. Develop and implement strategies to maximize customer service excellence and sales performance.
2. Lead, motivate, and develop a high-performing team of customer service and sales personnel.
3. Establish and maintain strong relationships with customers to ensure satisfaction and positive experiences.
4. Analyze sales data to identify areas of improvement and develop strategies to increase sales.
5. Monitor customer feedback and proactively address customer inquiries and complaints.
6. Resolve complex customer service issues in a timely and professional manner.
7. Develop and implement policies and procedures to ensure compliance with company standards.
8. Train and mentor customer service and sales team members to ensure customer service excellence and sales objectives are met.
9. Monitor and evaluate sales and customer service performance on a regular basis.
10. Utilize various sales techniques to drive increased revenue and customer satisfaction.

According to JobzMall, the average salary range for a Sales and Service Leader in Atlanta, GA, USA is $38,000 to $53,000. This range is based on the median salaries reported by employers in the Atlanta, GA, USA area.

LVMH Moët Hennessy Louis Vuitton, commonly known as LVMH, is a French multinational holding and conglomerate specializing in luxury goods, headquartered in Paris.The company was formed in 1987 through the merger of fashion house Louis Vuitton (founded in 1854) with Moët Hennessy, which was established following the 1971 merger between the champagne producer Moët & Chandon (founded in 1743) and the cognac producer Hennessy (founded in 1765). In 2023, with a valuation of $500 billion, LVMH became the most valuable company in Europe. LVMH is a world leader in luxury with 60 subsidiaries that manage 75 prestigious brands in six different sectors.