Sales and Service Leader

At LVMH, we are looking for an experienced and motivated Sales and Service Leader to join our team and provide outstanding customer service to our guests. The successful candidate will have a passion for customer service, excellent communication skills, a proven track record of success in a sales environment, and an ability to coach and mentor team members. This role is an opportunity to use your enthusiasm and expertise to drive sales and ensure exceptional customer experiences.Qualifications:• Minimum of 5 years of sales management experience, preferably in a luxury retail or hospitality environment• Bachelor’s degree in business, marketing, or related field• Strong interpersonal and communication skills, both verbal and written• Proven track record of success in a sales environment• Ability to coach and mentor team members• Ability to deliver high quality customer service with a focus on exceeding customer expectations• Proven ability to develop and implement successful sales strategies• Working knowledge of retail POS systems and Microsoft Office applications• Highly organized and able to multi-task• Ability to work independently and as part of a team• Flexible availability, including nights and weekendsIf you possess these qualifications and share our enthusiasm for providing superior customer service, we would love to hear from you.

Responsibilities:

• Manage and implement sales strategies to meet and exceed customer expectations • Coach and mentor team members to ensure they deliver excellent customer service • Monitor and evaluate team member performance and provide feedback • Develop new sales initiatives to encourage guest loyalty • Analyze sales data and trends to develop strategies to maximize sales • Establish and maintain relationships with vendors and partners • Oversee the use of retail POS systems and other software applications • Assist with the recruitment and onboarding of new team members • Ensure adherence to company policies and procedures • Handle customer inquiries and complaints in a professional and courteous manner • Monitor team performance and provide feedback to ensure quality standards are met • Remain up to date with industry trends and best practices • Work flexible hours, including nights and weekends, as needed

According to JobzMall, the average salary range for a Sales and Service Leader in Miami, FL, USA is between $40,000 and $55,000. This range factors in a variety of factors such as experience, industry, and location. The exact salary for a Sales and Service Leader in Miami, FL, USA can vary widely depending on these factors.

LVMH Moët Hennessy Louis Vuitton, commonly known as LVMH, is a French multinational holding and conglomerate specializing in luxury goods, headquartered in Paris.The company was formed in 1987 through the merger of fashion house Louis Vuitton (founded in 1854) with Moët Hennessy, which was established following the 1971 merger between the champagne producer Moët & Chandon (founded in 1743) and the cognac producer Hennessy (founded in 1765). In 2023, with a valuation of $500 billion, LVMH became the most valuable company in Europe. LVMH is a world leader in luxury with 60 subsidiaries that manage 75 prestigious brands in six different sectors.