Sales and Service Coordinator

LVMH is looking for an organized, motivated, and detail-oriented Sales and Service Coordinator to join our team! Our ideal candidate is an experienced professional who is passionate about providing excellent service to our customers.This is an excellent opportunity for a self-starter who is eager to take on new challenges and grow within our organization. The successful candidate will be responsible for managing the Sales and Service team, ensuring efficient service delivery, and achieving customer satisfaction.We are looking for a candidate who has a minimum of 5 years of experience in a similar role, excellent communication skills, and the ability to work in a fast-paced environment. The ideal candidate also has a strong knowledge of customer service principles and practices, as well as experience with customer service software. If this sounds like you, we want to hear from you!

Responsibilities:

1. Manage the Sales and Service team, ensuring efficient service delivery, and achieving customer satisfaction
2. Develop strategies for improving customer service and customer satisfaction
3. Monitor customer service performance and take appropriate action to ensure customer satisfaction
4. Address customer inquiries and complaints in a timely manner
5. Train and guide team members on customer service best practices
6. Develop and implement customer service policies and procedures
7. Utilize customer service software to record customer interactions and analyze customer service trends
8. Maintain up-to-date knowledge of customer service software and process improvements
9. Ensure compliance with company policies and procedures
10. Develop and maintain positive and productive relationships with customers and team members

According to JobzMall, the average salary range for a Sales and Service Coordinator in Los Angeles, CA, USA is $45,000 to $55,000 per year. The salary range depends on the individual's level of experience and qualifications.

LVMH Moët Hennessy Louis Vuitton, commonly known as LVMH, is a French multinational holding and conglomerate specializing in luxury goods, headquartered in Paris.The company was formed in 1987 through the merger of fashion house Louis Vuitton (founded in 1854) with Moët Hennessy, which was established following the 1971 merger between the champagne producer Moët & Chandon (founded in 1743) and the cognac producer Hennessy (founded in 1765). In 2023, with a valuation of $500 billion, LVMH became the most valuable company in Europe. LVMH is a world leader in luxury with 60 subsidiaries that manage 75 prestigious brands in six different sectors.