LVMH

Client Advisor

LVMH

Santa Monica, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for a passionate and experienced Client Advisor to join our team at LVMH. Our ideal candidate is an enthusiastic customer service professional with excellent communication and problem solving skills. A successful Client Advisor should be able to effectively manage customer inquiries and deliver high quality service to ensure customer satisfaction.The ideal candidate must have a minimum of two years of customer service experience, preferably in a retail setting. They should also be comfortable using computers and possess excellent interpersonal skills. The Client Advisor should also be able to work with a diverse range of customers in a fast-paced environment. A positive attitude and the ability to multi-task are essential.If you are someone who is passionate about providing excellent customer service and have the necessary skills and experience, we invite you to apply. We look forward to hearing from you!

Responsibilities:

  1. Respond to customer inquiries in a timely and professional manner.
  2. Provide exceptional customer service to ensure customer satisfaction.
  3. Demonstrate excellent communication and problem solving skills.
  4. Manage customer inquiries and complaints.
  5. Utilize computers and software programs to process orders and address customer questions or concerns.
  6. Maintain a positive attitude and work ethic in a fast-paced environment.
  7. Multi-task effectively and efficiently.
  8. Handle customer complaints in a professional and courteous manner.
  9. Keep customer information confidential and secure.
  10. Follow policies and procedures related to customer service.
Where is this job?
This job is located at Santa Monica, CA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Time Management Skills

  • Strong Communication Skills

  • Knowledge Of Luxury Goods

  • Excellent Interpersonal Skills

  • Creative Problem Solving

  • Sales And Customer Service Experience

  • Proven Ability To Work Both Independently And As Part Of A Team

Required Skills
  • Quality Assurance

  • Social Media

  • Networking

  • Communication

  • Sales

  • Time Management

  • Retail

  • Product knowledge

  • Problem Solving

  • Negotiation

  • Conflict Resolution

  • customer service

  • Analytical

  • Organizational

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Client Advisor in Santa Monica, CA, USA is $45,335 - $80,000. This range will vary depending on the size of the company, the qualifications of the individual, and the job responsibilities.

Additional Information
LVMH is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 17th, 2023
Apply BeforeApril 11th, 2026
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About LVMH

LVMH Moët Hennessy Louis Vuitton, commonly known as LVMH, is a French multinational holding and conglomerate specializing in luxury goods, headquartered in Paris.The company was formed in 1987 through the merger of fashion house Louis Vuitton (founded in 1854) with Moët Hennessy, which was established following the 1971 merger between the champagne producer Moët & Chandon (founded in 1743) and the cognac producer Hennessy (founded in 1765). In 2023, with a valuation of $500 billion, LVMH became the most valuable company in Europe. LVMH is a world leader in luxury with 60 subsidiaries that manage 75 prestigious brands in six different sectors.

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