Retention Marketing Specialist/Manager

Lead the concept, development and implementation of retention campaigns for digital subscribers. Ideate, recommend and execute new subscriber engagement initiatives, identifying key performance indicators, by campaign, that tie into company goals. Own the subscription life cycle, identify reasons for churn and build both short- and long-term solutions to reduce churn and improve on existing efforts. Work with the business to optimize our subscription revenue by identifying test and learn opportunities and joining discussions with the finance team to project impact and share actual results Produce reporting and dashboards to provide visibility into retention marketing performance for the rest of the organization and share out on a regular basis to foster team-wide understanding. Manage and ensure quality of customer service throughout campaigns. Partner with events personnel, e-commerce teams, editorial and others to design subscriber-only experiences and benefits among their products and services that contribute to and further value to the consumer.

According to JobzMall, the average salary range for a Retention Marketing Specialist/Manager in 2300 E Imperial Hwy, El Segundo, CA 90245, USA is between $46,000 and $93,000 per year. This figure may vary depending on the particular job's duties, experience, and other factors.

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