IT Service Support Intern

Welcome to Logitech, where innovation and technology come together to enhance the way people interact with the digital world. We are currently seeking a highly motivated and enthusiastic IT Service Support Intern to join our dynamic team.As an IT Service Support Intern, you will have the opportunity to gain hands-on experience in providing technical support to our employees and ensuring the smooth operation of our IT services. This is an excellent opportunity for individuals who are passionate about technology and eager to learn in a fast-paced environment.We are looking for a candidate who is currently pursuing a degree in computer science or a related field, with a strong understanding of computer systems and software. The ideal candidate will also possess excellent communication and problem-solving skills, as well as a strong desire to learn and develop their IT skills.If you are eager to embark on a challenging and rewarding internship with a leading global technology company, we encourage you to apply for this role. Join us at Logitech and be a part of our mission to create exceptional user experiences through innovative technology.

1. Provide technical support to employees on hardware, software and network-related issues.
2. Monitor and respond to IT service tickets in a timely and efficient manner.
3. Troubleshoot and resolve technical issues to ensure the smooth operation of IT services.
4. Collaborate with the IT team to implement and maintain new systems and technologies.
5. Assist in the installation, configuration, and maintenance of computer systems and software.
6. Conduct routine maintenance and updates on existing systems.
7. Document and update IT procedures, processes, and troubleshooting guides.
8. Communicate with employees in a clear and professional manner regarding technical issues and solutions.
9. Keep up-to-date with the latest technology trends and advancements.
10. Contribute to a positive and collaborative team environment.
11. Complete assigned projects and tasks within the given timeframe.
12. Attend team meetings and training sessions as required.
13. Adhere to company policies and procedures at all times.
14. Continuously seek opportunities to improve and streamline IT processes.
15. Take initiative and be proactive in identifying and addressing potential IT issues.
16. Maintain confidentiality and ensure data security at all times.
17. Assist in maintaining inventory and tracking IT assets.
18. Provide feedback and suggestions for improving IT services and processes.
19. Act as a brand ambassador for Logitech, promoting our mission and values.
20. Adhere to all safety and security protocols while working in the office or remotely.

According to JobzMall, the average salary range for a IT Service Support Intern in Lausanne, Switzerland is between CHF 2,500 and CHF 3,500 per month. This can vary depending on the specific company, level of experience, and skills of the individual.

Logitech International S.A. is a Swiss manufacturer of computer peripherals and software, with dual headquarters in Lausanne, Switzerland and Newark, California. The company has offices throughout Europe, Asia, Oceania, and the Americas.